Casino Utility Porter (Union)

[1001 The STRAT] Stratosphere Gaming, LLC; Las Vegas (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Stratosphere Gaming, LLC is seeking an EVS Utility Porter to keep casino and public areas clean, safe, and guest-ready. You will use cleaning equipment, follow procedures, and deliver courteous guest service in a fast-paced entertainment venue.

Requirements include 21+, a High School Diploma or equivalent, ability to communicate in English, and legal right to work in the United States. Experience in janitorial work is preferred; strong teamwork and safety awareness are essential.

Qualifications

• 1 year of janitorial or porter experience in a casino or similar environment preferred.
• Knowledge of and experience using carpet cleaners, high-speed buffers, power washers, and marble polishers.
• Familiarity with procedures for maintaining various hard surfaces, waxing, and use of chemical cleaning agents.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture.
• Regularly clean high and low surfaces including signs, vents, and windows using ladders or high lifts (up to 25 feet).
• Scrub, polish, disinfect, and wipe surfaces such as trash cans, sinks, toilets, urinals, furniture, and fixtures.
• Clean and maintain casino floor including vacuuming, removing debris from gaming tables, and cleaning ashtrays, glassware, etc.
• Maintain and store cleaning equipment properly; report repair needs to management.
• Utilize proper cleaning procedures and equipment to maintain hard floors and carpeting.
• Handle and dispose of biohazardous materials in compliance with OSHA and company safety protocols.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
• Perform other duties as assigned

Skills

Teamwork

Communication

Safety-conscious

Education

High School Diploma or equivalent

Tools

Carpet cleaners

High-speed buffers

Power washers

Marble polishers

Job description

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

As the EVS Utility Porter, you play an essential role in maintaining the cleanliness, appearance, and safety of the casino and public areas by using specialized equipment and following established procedures. You contribute to delivering excellent guest service and upholding company standards by ensuring all assigned areas are clean, safe, and guest-ready

Job Description:

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Regularly clean high and low surfaces including signs, vents, and windows using ladders or high lifts (up to 25 feet)
• Scrub, polish, disinfect, and wipe surfaces such as trash cans, sinks, toilets, urinals, furniture, and fixtures
• Clean and maintain casino floor including vacuuming, removing debris from gaming tables, and cleaning ashtrays, glassware, etc.
• Maintain and store cleaning equipment properly; report repair needs to management
• Utilize proper cleaning procedures and equipment to maintain hard floors and carpeting
• Handle and dispose of biohazardous materials in compliance with OSHA and company safety protocols
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• 1 year of janitorial or porter experience in a casino or similar environment preferred
• Knowledge of and experience using carpet cleaners, high-speed buffers, power washers, and marble polishers
• Familiarity with procedures for maintaining various hard surfaces, waxing, and use of chemical cleaning agents
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

• At least 21 years of age
• High School Diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Work Cards None

Physical Requirements

• Frequently push/pull up to 70lbs.
• Frequently lift and/or carry up to 70lbs. at floor, knee, waist, and chest levels
• Frequently Squat, kneel, reach, bend, twist
• Frequently sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Outdoor
• Smoky
• Noisy
• Bright flashing lights
• Extreme Heights
• Extreme hot & cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.