Heavy-Duty Parts Counter Specialist

Genuine Parts Company; Camp Taylor (KY); On-site; USD 17,000 - 28,000; Full time

Job summary

Genuine Parts Company is seeking a Traction counter sales associate in Kentucky. You will greet customers, provide technical advice, promote current promotions, and process transactions with accuracy. This role requires strong communication, a helpful attitude, and knowledge of heavy duty parts to assist customers in-person or by phone.

Weekend availability and a valid driver's license are preferred. Join a team that values customer service and promotes ongoing learning in a fast-paced retail

Qualifications

• Must be at least 18 years of age.
• Prior Heavy Duty parts background or knowledge is preferred
• Exceptional customer service and communications skills (both written and verbal)
• A positive attitude and great personal drive
• A willingness and ability to learn in a fast-paced retail sales environment
• Availability to work on weekends
• Valid driver’s license

Responsibilities

• Assisting customers with their parts questions and needs (either in-person or via telephone)
• Operating a cash register, computer and paper cataloging systems and processing daily paperwork and forms
• Effectively communicating features, benefits, and warranty policy information to customers
• Effectively communicate current sales promotions
• Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Demonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers’ problems
• Provide sales support, process customer stock orders
• Assist outside salesperson, as needed
• Perform all other associated tasks assigned by management

Skills

Customer service

Communication

Cash handling

Retail sales

Problem solving

Tools

Cash register

POS system

Job description

Genuine Parts Company is seeking a Traction counter sales associate in Kentucky. You will greet customers, provide technical advice, promote current promotions, and process transactions with accuracy. This role requires strong communication, a helpful attitude, and knowledge of heavy duty parts to assist customers in-person or by phone.

Weekend availability and a valid driver's license are preferred. Join a team that values customer service and promotes ongoing learning in a fast-paced retail