Heavy-Duty Parts Counter Sales Specialist

Fleetpride; Commerce City (CO); On-site; USD 36,000 - 52,000; Full time

Job summary

FleetPride in Commerce City, CO is hiring for a parts sales role. Provide service to customers by phone or in person, helping determine and obtain heavy-duty parts to meet needs and maintain profitability.

You will locate parts from central warehouse or branch, quote prices, process credits for returns, and keep the counter area clean and display areas to boost sales. Previous sales experience with heavy-duty automotive parts is preferred.

Qualifications

• High School Diploma or equivalent.
• Experience with sales of heavy-duty automotive parts preferred.
• Ability to answer product questions and provide catalogs.

Responsibilities

• Help determine and obtain heavy duty parts for customers as requested by phone or in person.
• Suggest sale of related parts for full service.
• Locate and obtain ordered part for customer from central warehouse or branch.
• Determine sales price for customers for each sale in accordance with company procedure.
• Handle warranty or defective parts for customers in accordance with company procedure.
• Write up approved charge sale in accordance with company procedure.
• Process approved credits for customer when merchandise is returned.
• Answer customers’ questions about products, prices, availability, and product features.
• Provide customers with current product catalogs.
• Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
• Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.

Skills

Active Listening

Communicating

Time management

Persuasion

Service orientation

Education

High School Diploma or equivalent

Tools

Windows XP

Job description

FleetPride in Commerce City, CO is hiring for a parts sales role. Provide service to customers by phone or in person, helping determine and obtain heavy-duty parts to meet needs and maintain profitability.

You will locate parts from central warehouse or branch, quote prices, process credits for returns, and keep the counter area clean and display areas to boost sales. Previous sales experience with heavy-duty automotive parts is preferred.