Heavy-Duty Parts Counter – Customer-Focused Sales

Worldwide Equipment Enterprises Inc; North Dayton (OH); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

Worldwide Equipment Enterprises Inc. is hiring a Parts Counterperson in Dayton, OH. This full-time role involves helping customers identify and locate parts, upselling when appropriate, and processing orders with accuracy and speed.

The position requires strong knowledge of heavy-duty truck parts operations and a customer-focused approach to drive sales and service excellence at our Dayton location.

Formación

• Experience in parts counter duties handling part numbers, invoicing and upselling.
• Functional knowledge of heavy-duty truck dealership parts operations.
• Experience managing a team is a plus.

Responsabilidades

• Assist customers on the phone or in person in a friendly, professional manner.
• Assist outside sales reps with orders to free their time for customers.
• Suggest the right part first time; accuracy is critical.
• Notify customers when parts orders arrive and follow up on back-ordered parts.
• Keep show room and parts storage area clean, stocked, and orderly.
• Take payments or obtain credit authorization and document paperwork.

Conocimientos

Parts counter experience

HD truck parts knowledge

Team leadership experience

Descripción del empleo

Worldwide Equipment Enterprises Inc. is hiring a Parts Counterperson in Dayton, OH. This full-time role involves helping customers identify and locate parts, upselling when appropriate, and processing orders with accuracy and speed.

The position requires strong knowledge of heavy-duty truck parts operations and a customer-focused approach to drive sales and service excellence at our Dayton location.