Heart Care Medical Assistant - Patient Advocate

AdventHealth; Ocala (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403-B retirement plan

Parental leave (4 weeks)

Career development

Whole person well-being resources

Mental health resources

Job summary

AdventHealth in Ocala, Florida is seeking a dedicated health‑care support professional to join our clinic team. The role travels as needed to support staffing and maintains competency through annual clinical tests.

It ensures smooth patient flow by preparing rooms and equipment for treatment. You will provide comprehensive care during visits, document results and support safety/compliance, while collaborating with staff to meet patient needs.

Qualifications

• Knowledge of health care field
• Knowledge of chronic disease management
• Knowledge of and ability to utilize internal and external resources
• Expertise in patient advocacy and navigating complex systems
• Ability to function in stressful, fast-paced environments
• Ability to resolve issues and work independently within certification scope
• Ability to exercise sound judgement, diplomacy and professional demeanor
• Communication skills in English (reading/writing/typing)
• Experience with computers

Responsibilities

• Travels as needed to fulfill staffing needs and support clinic operations.
• Maintains education requirements for the position and demonstrates competency through annual clinical competencies and written tests.
• Ensures efficient office flow by preparing patients and equipment for treatment, initiating testing, and documenting results in the practice’s designated system.
• Maintains OSHA regulatory enforcement and other office compliance, following safety processes and policies.
• Provides whole care to patients during office visits, including intake, test results, screenings, labs, medication administration, and closure of care gaps.
• Supports staff teamwork by assisting patients, visitors, and co-workers when necessary.
• Performs clinical intake according to policy and procedures, including screenings, history taking, vital signs, and medication reconciliation.
• Assists with minor procedures associated with specialty and ensures accurate documentation at the time of service or results.
• Educates patients regarding tests, medications, and diet, providing clear and accurate instructions.
• Monitors and manages inventory, ensuring adequate supplies and functioning medical equipment.
• Performs other duties as assigned.

Skills

Health care terminology

Chronic disease knowledge

Resource navigation

Patient advocacy

Stress management

Independent judgement

Professional demeanor

English communication

Computer literacy

Education

High School Grad or Equiv

Job description

AdventHealth in Ocala, Florida is seeking a dedicated health‑care support professional to join our clinic team. The role travels as needed to support staffing and maintains competency through annual clinical tests.

It ensures smooth patient flow by preparing rooms and equipment for treatment. You will provide comprehensive care during visits, document results and support safety/compliance, while collaborating with staff to meet patient needs.