Hearing Instrument Specialist / Licensed Hearing Aid Dispenser

GN Group; Cranston (RI); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

401(k) with matching

Medical, dental, and vision insurance

Employee discounts

Job summary

GN Group is seeking a Licensed Hearing Instrument Specialist to join the Cranston Hearing Center team in Rhode Island. This role focuses on providing exceptional patient care through comprehensive evaluations, personalized solutions, and ongoing support.

If you have strong communication skills, a patient-first mindset, and a passion for improving lives through better hearing, this opportunity is for you! Enjoy benefits such as medical insurance, paid time off, and a supportive environment that values relationship building.

Qualifications

• Licensed Hearing Aid Dispenser / Hearing Instrument Specialist required.
• Strong communication and patient education skills essential.
• Professionalism and organizational skills necessary.

Responsibilities

• Conduct comprehensive hearing evaluations.
• Fit, program, and adjust hearing instruments.
• Educate patients and families on treatment options.

Skills

Strong communication skills

Patient education skills

Attention to detail

Education

Licensed Hearing Aid Dispenser

Job description

## Hearing Instrument Specialist / Licensed Hearing Aid DispenserApplylocations: RI, Cranstontime type: Full timeposted on: Posted Yesterdayjob requisition id: R29256**Ready to Make a Difference?** If you're looking for a meaningful career where your expertise is valued and your patients come first, we’d love to connect with you.Cranston Hearing Center is seeking a Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (HIS) to join our trusted, patient-focused hearing care team in Cranston, RI.This is an excellent opportunity for a provider who values meaningful patient relationships, advanced hearing technology, and a supportive clinical environment, without high-pressure sales tactics.**What You Will Do**· Patient Care & Clinical Responsibilities· Conduct comprehensive hearing evaluations in accordance with Rhode Island licensingguidelines· Recommend personalized hearing solutions based on patient needs, lifestyle, and hearing goals· Fit, program, and adjust hearing instruments to ensure optimal comfort and performance· Provide ongoing follow-up care, counseling, and long-term patient support· Educate patients and their families on hearing loss, treatment options, and device use· Perform in-office cleanings, troubleshooting, and minor repairs· Patient Experience & Relationship Building· Build long-term, trusted patient relationships through education and high-touch care· Deliver a compassionate, supportive experience aligned with a “patient for life” approach· Ensure consistent communication and follow-up to drive patient satisfaction and retention· Support clinic growth through patient retention, referrals, and local outreach efforts· Contribute to appointment conversion and overall clinic performance· Maintain accurate, timely patient records and documentation· Follow established clinical workflows and best practices· Partner with support staff to ensure an efficient, organized clinic environment**What We’re Looking For**· Licensed Hearing Aid Dispenser / Hearing Instrument Specialist (required)· Strong communication, counseling, and patient education skills· Ability to work both independently and collaboratively in a team environment· High level of professionalism, organization, and attention to detail· A patient-first mindset and passion for improving quality of life through better hearing**Why Join Cranston Hearing Center?**· Supportive, team-oriented environment· Focus on **quality patient care** over high-pressure sales· Access to advanced hearing technology and tools· Opportunity to build strong, long-term patient relationships**Benefits**401(k) with matchingMedical, dental, and vision insuranceEmployer-paid life insuranceOptional supplemental life & AD&DCritical illness & hospital indemnity coverageShort-term & long-term disabilityPaid time offEmployee discounts**Work Location**: In-person – Cranston, RI**otal Compensation**: $90,000.00 (Base + Commission)