Hearing Instrument Specialist/ Audiologist

NationsBenefits; Rochester (MN); On-site; USD 75,000 - 90,000; Full time

Job summary

NationsBenefits is seeking an Audiologist for a full-time, onsite role within Sam's Club in Rochester, MN. The role involves evaluating hearing aid candidacy and recommending suitable options, all while ensuring exceptional patient education and follow-up care.

The ideal candidate will have a current Audiology license in Minnesota and strong interpersonal skills, as they will engage closely with patients in a retail healthcare setting.

Qualifications

• Required current Audiology or Hearing Aid Dispensing license in Minnesota.
• Strong clinical, counseling, and interpersonal skills essential.
• Ability to explain technical concepts in a clear manner.

Responsibilities

• Conduct comprehensive hearing evaluations following best practices.
• Interpret test results and recommend tailored hearing care solutions.
• Program, fit, and verify advanced hearing instruments.

Skills

Audiology license or Hearing Aid Dispensing license

Clinical skills

Counseling skills

Interpersonal skills

Retail healthcare comfort

Job description

Location

We are hiring for this full‑time, onsite role within Sam's Club in Rochester, MN. Opportunities are available in multiple locations nationwide.

Position Overview

In this position, you will be responsible for evaluating hearing aid candidacy, recommending and fitting hearing aids, and building lasting relationships with patients through education, follow‑up care, and community engagement. You will work in a retail‑based clinical environment that combines professional autonomy with strong operational support.

Responsibilities

• Conduct comprehensive hearing evaluations using best‑practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Qualifications & Skills

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required)
• Strong clinical, counseling, and interpersonal skills
• Ability to explain technical concepts in a clear, patient‑friendly manner
• Comfort working in a retail healthcare setting
• Commitment to ethical practice and patient‑focused care
• Willingness to participate in ongoing professional development