Hearing Instrument Specialist

ZipRecruiter; Olympia (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A hearing healthcare clinic in Olympia is seeking a Hearing Instrument Specialist to provide exceptional services. This role includes conducting evaluations, fitting and programming hearing aids, and offering patient counseling. The position features a balanced work week and offers benefits such as paid time off and health insurance. Candidates must have an active Washington State license and experience in hearing aid management.

Benefits

4-day work week

4 weeks of paid time off

Health, dental, and vision insurance

Matching retirement plan

CEU and licensure support

Qualifications

• Must have a Washington State license or be eligible.
• Strong interpersonal skills with a focus on patient care.
• Experience in dispensing and programming hearing aids.

Responsibilities

• Conduct hearing evaluations and needs assessments.
• Fit and program hearing aids using evidence-based practices.
• Provide patient counseling and follow-up care.
• Manage repairs, adjustments, and troubleshooting for hearing aids.
• Document patient interactions and treatment plans.

Skills

Interpersonal skills

Communication skills

Patient-first approach

Best practices in hearing aid fitting

Education

Active Washington State license as a Hearing Instrument Specialist

Job description

Job DescriptionJob Description

Complete Hearing & Balance, with locations in Olympia, Lacey, and Chehalis, is the South Sound’s only full-scope hearing healthcare clinic. Their mission is to help patients achieve their communication and life goals through thorough evaluations, individualized treatment, and best practice standards.

Position Overview

Complete Hearing & Balance is seeking a Hearing Instrument Specialist (HIS) to join their growing team and provide outstanding hearing healthcare services.

This role offers a balanced work-life schedule, with a four-day workweek. The HIS will focus on hearing evaluations, hearing aid fittings and programming, patient counseling, and ongoing hearing aid management—ensuring patients receive comprehensive and personalized care.

This position is primarily based in Olympia, with occasional rotation to Lacey and Yelm offices as needed.

Key Responsibilities

• Conduct hearing evaluations and needs assessments
  
• Fit, program, and dispense hearing aids using evidence-based best practices (including real-ear measurement/verification)
  
• Provide patient counseling, education, and follow-up care to ensure optimal outcomes
  
• Manage hearing aid repairs, adjustments, and troubleshooting
  
• Maintain accurate documentation of patient interactions and treatment plans
  
• Collaborate with the audiology and support staff team to deliver seamless patient care
  

Requirements

• Active Washington State license (or eligibility) as a Hearing Instrument Specialist
  
• Strong interpersonal and communication skills with a patient-first approach
  
• Commitment to using best practices in hearing aid fitting and verification
  
• Previous experience dispensing and programming hearing aids
  

Benefits

• 4-day work week for a better work-life balance
  
• 4 weeks of paid time off
  
• Health, dental, and vision insurance
  
• Matching retirement plan
  
• CEU and licensure support