Hearing Instrument Specialist

Hear.com; Alabama; Remote; USD 61,000 - 120,000; Full time

Job summary

A leading hearing care company is seeking a Hearing Instrument Specialist to enhance the customer journey and utilize innovative hearing technologies. This role offers a competitive salary with bonuses, a flexible full-time schedule, and a comprehensive benefits package, including health insurance and paid leave. Join a collaborative team dedicated to transforming lives through better hearing.

Benefits

Competitive Compensation

Flexible Schedule

Comprehensive Benefits Package

Qualifications

• 1+ year fitting experience as a Hearing Instrument Specialist or Audiologist.
• Ability to work autonomously and in a team.
• Strong leadership habits and organizational skills.

Responsibilities

• Test new technology to enhance customer experience.
• Educate and train patients on how to use devices.
• Develop and maintain excellent client relationships.

Skills

Empathy

Customer orientation

Leadership

Organizational skills

Education

Licensed HIS or Audiologist

Tools

Reliable network connectivity

Job description

hear.com is seeking a Hearing Instrument Specialist that wants to jump in head-first to directly contribute to the growth of our company and help us transform the lives of our customers!

What you'll do on the daily
You will become part of a team which will focus on innovation topics and redefine the customer journey in the hearing care space.

In a challenging and highly rewarding environment, we want you to be an essential part of our mutual success. We offer state-of-the-art hearing technologies that are reshaping people’s perception of hearing aids. We seek enthusiastic, driven, and compassionate individuals to join our hear.com family.

• Test new technology to enhance customer experience
• Educate, demonstrate and train hear.com patients on the most effective ways to use and benefit from our devices
• Develop and maintain excellent relationships with clients
• Close interaction with the Customer Sales Team
• Collect learnings and share your knowledge with the biggest independent network of audiologists

What you'll need

• Licensed HIS or Audiologist with 1+ year fitting experience
• Entrepreneurial mindset and motivation to change the industry
• Great empathy, customer oriented, compassion, and enthusiastic
• Ability to Multi-task: You're organized and able to work within a team, and have strong leadership habits with the self-discipline to be autonomous.
• Reliable Network Connectivity: You must be able to hardwire to your home network and your download speed must be above 100Mbps and upload speed above 20Mbps. We'll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.).

What we offer

• Flexible and Full-Time Schedule: Company working hours 8:00 am – 5:00 pm or 9:00am - 6:00pm (In your time zone) Monday – Friday.
• Competitive Compensation: Base: $61,800 + monthly bonuses (OTE $100,000 – 120,000)
• Benefits Package: Full medical, dental, vision, 401K, paid parental leave, open paid time off (PTO) policy ️, and paid sick time and paid company holidays.
• Unique Culture:We are a close-knit team that values ownership, collaboration, and solution-oriented thinking. Our goal and performance driven environment strengthens our bonds and drives our innovation and successful growth together.

Who is hear.com?
We are the fastest-growing hearing care company globally Since 2012, we've redefined hearing care with our unique digital business model. We're proud to be a profitable global health-technology leader with a mission to help everyone hear well to live well. With over 1,100 team members in 7 international locations, we've transformed the lives of hundreds of thousands of customers.
We're shaping the future of hearing care , and every day our team helps customers improve their quality of life through better hearing. Join us in creating a world where everyone can "Hear Well to Live Well."

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. "Employment with hear.com is at-will, meaning that either you or the company may terminate employment at any time, for any reason, with or without notice or cause, as permitted by law.

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