Hearing Instrument Dispenser

Ann & Robert H. Lurie Children's Hospital of Chicago; Schaumburg (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A renowned pediatric hospital is seeking a Hearing Instrument Dispenser to manage their hearing aid program. This role involves dispensing hearing aids, educating patients, managing inventory, and collaborates closely with clinical audiologists. Candidates must have a Bachelor's degree and be licensed to practice in Illinois.

Benefits

Medical, dental, and vision insurance

Paid Time Off (PTO) and Paid Holidays

403(b) with 5% employer match

Tuition assistance

Employee Assistance Program

Qualifications

• Currently licensed as a Hearing Instrument Dispenser.
• Ability to communicate effectively with hospital staff and patients.
• Certifications in CPR within 90 days of hire.

Responsibilities

• Manages the hearing aid program's inventory and maintenance.
• Educates patients on the use and care of hearing aids.
• Tracks hearing aid orders and repairs.

Skills

Communication

Patient Education

Inventory Management

Education

Bachelor’s Degree in related field

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

Outpatient Center in Schaumburg

Job Description

Job Summary:

The Hearing Instrument Dispenser independently manages the hearing aid program in the areas of inventory, maintenance, dispensing, patient education, casting of ear mold impressions, billing, and clinician education regarding equipment. The hearing instrument dispenser coordinates departmental support activities related to DME and clinical equipment in conjunction with Audiology Manager and Director and assists the clinical audiologists with patient care when needed.

Job Duties:

• Evaluates auditory test results and confers with individuals with a previously identified hearing loss to demonstrate, fit, adapt, and modify hearing aids and ear mold impressions. Completes newborn hearing screenings.

• Teaches patients and their parents on the use and maintenance of hearing aids, FM systems, and bone conduction processors.

• Documents and bills in a timely manner. Completes necessary paperwork for DME.

• Manages process for tracking hearing aid orders and repairs, ear molds, returned items, loaner hearing aids, and equipment ordering. Updates processes/systems as needed.

• Maintains inventory and tracking of departmental clinical equipment.

• Troubleshoots minor repairs of hearing aids, FM systems, and feedback issues of ear molds. Replaces defective parts or make repairs to equipment and program hearing aids per managing audiologist’s specifications

• Maintains working relationships with hearing aid vendors and equipment companies, Lurie Children’s healthcare technology management team (HTM), and Lurie Children’s purchasing.

• Schedules maintenance and routine calibration of all Audiology equipment with Lurie Children’s HTM and outside vendors.

• Identifies and coordinates software updates of all Audiology equipment with Lurie Children’s Information Technology (IT).

• Other job functions as assigned.

Knowledge, Skills, and Abilities:

• Minimum of Bachelor’s degree in related field.

• Currently licensed as a Hearing Instrument Dispenser.

• Ability to effectively communicate with Hospital/department staff, patients, parents, and community therapists.

• Updates own knowledge base through continuing education, attendance at in-services, and reading of literature.

• Certification in CPR from the American Heart Association by completion of the BLS AED Heartsaver Course within 90 days of initial hire date.

Education

Bachelor's Degree (Required)

Pay Range

$22.25-$36.38 Hourly

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentivesfor select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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