Hearing Care Assistant & Front Desk Support

E.N.T. Specialty Partners; Baltimore, Cockeysville (MD, MD); On-site; USD 25,000 - 33,000; Full time

Job summary

E.N.T. Specialty Partners in Baltimore, MD is seeking an experienced Audiology Support Assistant. This role provides assistance to audiologists for hearing aid management, patient scheduling, and front office support in a clinical setting.

You will prepare exam rooms, greet patients, perform hearing screenings, assist with earmold impressions and fittings, manage inventory, and help with data entry. A high school diploma and good communication skills are required; healthcare experience is a plus.

Qualifications

• High school diploma or equivalent; some college or technical training preferred.
• Prior healthcare setting or audiology practice experience is a plus.
• Strong communication, organizational, and computer skills.
• Ability to follow instructions and maintain patient confidentiality.

Responsibilities

• Prepare rooms and equipment for audiology procedures.
• Greet and prepare patients for testing.
• Perform hearing screenings and tympanometry as directed.
• Assist with earmold impressions and hearing aid fittings.
• Clean, check, and troubleshoot hearing aids and related devices.
• Perform data entry, chart preparation, and scanning of patient documents.
• Support audiologists in managing hearing aid inventory and supplies.
• Provide patient education on hearing aid use and care.
• Schedule appointments and handle follow-up communications.
• Maintain a clean and organized work environment.

Skills

Communication

Organization

Computer skills

Confidentiality

Education

High school diploma

Some college or technical training

Job description

E.N.T. Specialty Partners in Baltimore, MD is seeking an experienced Audiology Support Assistant. This role provides assistance to audiologists for hearing aid management, patient scheduling, and front office support in a clinical setting.

You will prepare exam rooms, greet patients, perform hearing screenings, assist with earmold impressions and fittings, manage inventory, and help with data entry. A high school diploma and good communication skills are required; healthcare experience is a plus.