Hearing Aid Dispenser (Westchester)

Ent And Allergy Associates, Llp; City of White Plains (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading medical practice in New York is seeking a full-time licensed Hearing Aid Dispenser to join their team. The ideal candidate should possess a strong clinical background, an active NY license, and be passionate about enhancing patients’ hearing experiences. The role involves fitting hearing aids, educating patients, and providing excellent customer service while also supporting audiologists in a dynamic environment.

Benefits

Attractive compensation package

Lucrative bonus program

Generous PTO (vacation, sick and personal days)

Health/dental/vision/life insurance

401(k) plan

Licensing fee reimbursement

Opportunity for clinical research

Qualifications

• Must hold an active NY Hearing Aid Dispensing License.
• Ability to interact professionally at all times with patients and team members.
• Experience with billing and coding is valuable.

Responsibilities

• Assist in fitting and programming hearing aids for optimal performance.
• Provide basic patient education on hearing aid use and care.
• Maintain organized patient records and manage equipment inventory.

Skills

Team player

Strong written and verbal communication skills

Detail oriented

Professional appearance

Customer relationship development

Education

Active NY Hearing Aid Dispensing License

Tools

Electronic medical record system

Word processing software

Job description

ENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full time licensed Hearing Aid Dispenser for our Westchester County offices.

We are a large and successful, multi-site ENT practice seeking to expand our hearing aid services. If you are driven, self-motivated, and passionate about helping patients hear well again, then this may be the opportunity you are looking for. The ideal candidate must be strong clinically and can effectively counsel while building patient rapport.

We offer the latest fitting processes designed for today's educated consumer in a rapidly changing marketplace and offer access to industry leading resources to ensure that we are providing high quality instruments and services to your patients.

Essential Duties and Responsibilities:

Patient Care

• Assist in fitting and programming hearing aids for optimal performance, comfort, and sound quality.
• Provide basic patient education on hearing aid use, care, and maintenance.
• Address patient inquiries and concerns.
• Assist in scheduling and conducting follow-up appointments, including basic troubleshooting, routine adjustments, and cleanings.
• Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device.

Administrative and Equipment Maintenance:

• Maintain organized patient records.
• Handle packaging and mailing earmold orders, device repairs, and manufacturer/lab returns.
• Maintain inventories of supplies
• Maintain inventories of loaner devices

Support for Audiologists:

• Communicate with audiologists concerning updates on orders, insurance verifications, or prior authorizations.
• Assist the audiologists in the completion of clinical appointments as needed.

General Duties:

• Perform infection control duties within the clinic/service.
• Perform other duties as assigned.

Qualifications and skills:

• Team player
• Ability to develop relationships with patients
• Be detail oriented
• Work efficiently
• Neat, professional appearance
• Strong written and verbal communication skills
• Cheerful attitude
• Knowledge of electronic medical record system and word processing software
• Familiarity with billing and coding
• The ability to interact professionally at all times with patients, physicians, and team members

Requirements

• Active NY Hearing Aid Dispensing License

We offer an attractive compensation package including a lucrative bonus program and a benefits package that includes generous PTO (vacation, sick and personal days), paid holidays, health/dental/vision/life insurance, 401(k), licensing fee reimbursement and the opportunity for clinical research.

Company Description:

ENT and Allergy Associates, LLP is the largest and most comprehensive ear, nose, throat, allergy and audiology practice in the nation with 40 offices and over 150 physicians. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials.

To learn more about the benefits of ENT and Allergy Associates, or to conveniently find an ENT doctor or Allergy Doctor and then easily book an appointment at the nearest New York or New Jersey location, please visit: www.entandallergy.com or contact us at:

ENT and Allergy Associates, LLP
660 White Plains Road, Suite 500
Tarrytown, NY 10591