Hearing Aid Dispenser (Bronx)

Ent And Allergy Associates, Llp; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

A forward-thinking medical practice is seeking a licensed Hearing Aid Dispenser to join their Bronx office. This role is perfect for someone who is self-motivated and passionate about helping patients improve their hearing. You will assist in fitting and programming hearing aids, provide patient education, and maintain organized records. The company offers a supportive environment with access to leading resources and a competitive benefits package, including generous PTO and health insurance. If you thrive in a team-oriented setting and enjoy building relationships with patients, this opportunity could be your next career move.

Benefits

Generous PTO

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Licensing fee reimbursement

Opportunity for clinical research

Qualifications

• Must possess an active NY Hearing Aid Dispensing License.
• Strong communication skills and a cheerful attitude are essential.

Responsibilities

• Assist in fitting and programming hearing aids for optimal performance.
• Maintain organized patient records and manage inventories of supplies.
• Support audiologists with clinical appointments and patient communications.

Skills

Team player

Strong written and verbal communication skills

Detail oriented

Ability to develop relationships with patients

Knowledge of electronic medical record system

Familiarity with billing and coding

Education

Active NY Hearing Aid Dispensing License

Tools

Word processing software

Job description

ENT and Allergy Associates, New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full time licensed Hearing Aid Dispenser for our Bronx office.

We are a large and successful, multi-site ENT practice seeking to expand our hearing aid services. If you are driven, self-motivated, and passionate about helping patients hear well again, then this may be the opportunity you are looking for. The ideal candidate must be strong clinically and can effectively counsel while building patient rapport.

We offer the latest fitting processes designed for today's educated consumer in a rapidly changing marketplace and offer access to industry leading resources to ensure that we are providing high quality instruments and services to your patients.

Essential Duties and Responsibilities:

Patient Care

• Assist in fitting and programming hearing aids for optimal performance, comfort, and sound quality.
• Provide basic patient education on hearing aid use, care, and maintenance.
• Address patient inquiries and concerns.
• Assist in scheduling and conducting follow-up appointments, including basic troubleshooting, routine adjustments, and cleanings.
• Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device.

Administrative and Equipment Maintenance:

• Maintain organized patient records.
• Handle packaging and mailing earmold orders, device repairs, and manufacturer/lab returns.
• Maintain inventories of supplies.
• Maintain inventories of loaner devices.

Support for Audiologists:

• Communicate with audiologists concerning updates on orders, insurance verifications, or prior authorizations.
• Assist the audiologists in the completion of clinical appointments as needed.

General Duties:

• Perform infection control duties within the clinic/service.
• Perform other duties as assigned.

Qualifications and skills:

• Team player
• Ability to develop relationships with patients
• Be detail oriented
• Work efficiently
• Neat, professional appearance
• Strong written and verbal communication skills
• Cheerful attitude
• Knowledge of electronic medical record system and word processing software
• Familiarity with billing and coding
• The ability to interact professionally at all times with patients, physicians, and team members

Requirements:

• Active NY Hearing Aid Dispensing License

We offer an attractive compensation package including a lucrative bonus program and a benefits package that includes generous PTO (vacation, sick and personal days), paid holidays, health/dental/vision/life insurance, 401(k), licensing fee reimbursement and the opportunity for clinical research.