HealthMarket Clerk

Hy-Vee, Inc.; Lenexa (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. is seeking a HealthMarket Clerk to join our HealthMarket department. You will greet customers, help locate products, and maintain a clean, well-stocked area while supporting the store team. Training will be provided and no prior experience is required.

You will assist customers with product questions, ensure freshness and proper display, and collaborate with store leadership to deliver a positive shopping experience. This role emphasizes teamwork and customer service excellence.

Qualifications

• No prior experience required; training provided.
• Ability to follow written and verbal instructions and perform basic math.
• Clear communication with customers and teammates.
• Stay organized and pace with a busy department.
• High school diploma not required; up to six months of related experience preferred.

Responsibilities

• Greet customers and provide friendly assistance.
• Help customers locate products and assist with queries.
• Educate customers on products while avoiding medical instruction.
• Maintain freshness, cleanliness and stock in the HealthMarket area.
• Assist in other store areas and follow Hy-Vee dress code and policies.
• Process received invoices and check in product.
• Follow sanitation rules and keep work area tidy.

Skills

Customer service

Communication

Organization

Basic math

Instruction following

Education

Less than a high school diploma or equivalent accepted

Tools

POS system

Job description

Job Description:

Job Title:

HealthMarket Clerk

Department:

HealthMarket

FLSA:

Hourly

Revision Date:

07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.

The Role and Why It's Important

As a HealthMarket Clerk at Hy-Vee, you’ll be an important part of one of our most unique and growing departments. In this role, you’ll help keep products fresh, the department clean and well-stocked, and customers feeling welcomed and well taken care of every time they visit.

If you enjoy staying active, working as part of a team, and making a difference in someone’s day, this could be a great fit for you.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome throughout the store
• Assist customers with finding products, reaching items, carrying heavy purchases, and passing along any feedback or requests to the team
• Help educate customers by offering product suggestions and answering questions
• For homeopathic and natural wellness products, assist customers by helping them locate and access products, without providing medical instruction or advice on product use
• Monitor product freshness and appearance throughout your shift and replenish and rotate product as needed
• Anticipate daily product needs and follow or develop a production list to stay ahead
• Check in product, put product away, and review invoices as needed
• Follow proper sanitation procedures and keep your work area clean and organized at all times
• Remove trash promptly and maintain a tidy department
• Work alongside your teammates to ensure a smooth, positive experience for every customer
• Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed
• You’ll receive direction and support from: Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and HealthMarket Department Manager

Your Skills

You don’t need prior experience for this role! We’ll happily train and support you as you grow. To be successful, you’ll need to be able to:

• Follow written and verbal instructions with confidence
• Use basic math skills for simple addition, subtraction, counting, and recording
• Communicate clearly with customers and teammates in a friendly, helpful way
• Stay organized and keep up with the pace of a busy department
• Less than a high school diploma or equivalent accepted; up to six months of similar or related experience preferred

Reporting Relationships

Accountable and Reports to:

Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and HealthMarket Department Manager

Education and Experience

• Less than a high school diploma or equivalent experience accepted
• Up to six months of similar or related work experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-moving role where things stay busy and engaging. You may work in areas with temperature changes or damp conditions, and may encounter equipment movement hazards, electrical equipment, and cleaning products or solvents as part of the day-to-day environment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.