HealthMarket Clerk

Hy-Vee Inc; Dubuque (IA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hy-Vee Inc. in Dubuque, IA is seeking a HealthMarket Clerk to greet customers, keep the department stocked, and maintain a clean, welcoming environment.

You will assist customers with finding products, educate on wellness items, monitor freshness, and follow safety and dress code policies as part of a fast-paced team. Night and weekend shifts are required; prior experience is not mandatory, and on-the-job training is provided to help you succeed.

Qualifications

• Greet customers and provide friendly assistance.
• Assist in locating products and restocking shelves.
• Educate customers about wellness products while avoiding medical guidance.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome throughout the store.
• Assist customers with finding products, reaching items, carrying heavy purchases, and passing along feedback to the team.
• Help educate customers by offering product suggestions and answering questions.
• Monitor product freshness and appearance throughout your shift and replenish and rotate product as needed.
• Follow proper sanitation procedures and keep your work area clean and organized at all times.
• Maintain compliance with Hy-Vee's dress code and company policies.

Skills

Customer service

Stock replenishment

Communication

Basic math

Organization

Education

High school diploma not required

Job description

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: HealthMarket Clerk Department: HealthMarket FLSA: Hourly Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

As a HealthMarket Clerk at Hy-Vee, you'll be an important part of one of our most unique and growing departments. In this role, you'll help keep products fresh, the department clean and well-stocked, and customers feeling welcomed and well taken care of every time they visit. If you enjoy staying active, working as part of a team, and making a difference in someone's day, this could be a great fit for you.

What You'll Do

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome throughout the store
• Assist customers with finding products, reaching items, carrying heavy purchases, and passing along any feedback or requests to the team
• Help educate customers by offering product suggestions and answering questions
• For homeopathic and natural wellness products, assist customers by helping them locate and access products, without providing medical instruction or advice on product use
• Monitor product freshness and appearance throughout your shift and replenish and rotate product as needed
• Anticipate daily product needs and follow or develop a production list to stay ahead
• Check in product, put product away, and review invoices as needed
• Follow proper sanitation procedures and keep your work area clean and organized at all times
• Remove trash promptly and maintain a tidy department
• Work alongside your teammates to ensure a smooth, positive experience for every customer
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed

Your Skills

• Follow written and verbal instructions with confidence
• Use basic math skills for simple addition, subtraction, counting, and recording
• Communicate clearly with customers and teammates in a friendly, helpful way
• Stay organized and keep up with the pace of a busy department
• Less than a high school diploma or equivalent accepted; up to six months of similar or related experience preferred

Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and HealthMarket Department Manager

Education and Experience

Less than a high school diploma or equivalent experience accepted Up to six months of similar or related work experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-moving role where things stay busy and engaging. You may work in areas with temperature changes or damp conditions, and may encounter equipment movement hazards, electrical equipment, and cleaning products or solvents as part of the day-to-day environment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.