Healthcare Security Patrol & Safety Officer

Mercy Health Corporation; Freeport (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Parental and caregiver leave

Tuition and certification reimburse—

Job summary

Mercyhealth is seeking a security professional responsible for greeting patients and visitors, patrolling campuses, and responding to security calls. The role includes monitoring CCTV/alarms, enforcing parking policies, and coordinating with maintenance and emergency teams.

Applicants should have a high school diploma, security experience preferred, and may need a FOID card if applicable. Training and ongoing certification are required; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent required.
• Security experience preferred.
• Bilingual skills are preferred.

Responsibilities

• Greet patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner.
• Patrol buildings, grounds, and parking lots to deter crime and detect irregularities.
• Respond to dispatch/security service calls and overhead emergency codes.
• Check grounds for cleanliness and safety; enforce parking policies.
• Notify maintenance for lighting or HVAC issues by initiating work orders.
• Assist with fire drills and training documentation.
• Write daily reports on shift activities and incidents.
• Investigate and document unusual incidents reported by staff, visitors, or patients.
• Monitor environment using CCTV and alarms as applicable.
• Ensure partners/contractors display Mercyhealth badges or IDs.

Skills

Security experience

Bilingual skills

Education

High school diploma or equivalent

Bilingual skills

Job description

Mercyhealth is seeking a security professional responsible for greeting patients and visitors, patrolling campuses, and responding to security calls. The role includes monitoring CCTV/alarms, enforcing parking policies, and coordinating with maintenance and emergency teams.

Applicants should have a high school diploma, security experience preferred, and may need a FOID card if applicable. Training and ongoing certification are required; bilingual skills are a plus.