Healthcare Refund Specialist — Detail‑Oriented & Precise

Sonrava Health; Orange (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Sonrava Health is seeking a detail-oriented Refund Specialist to review patient accounts, audit financials, and process refunds with our Accounting team. The role requires strong data entry skills, healthcare exposure, and precise handling of confidential financial information.

Responsibilities include auditing accounts, verifying payments, following up on refunds, and communicating with patients about refunds and balances.

Qualifications

• 2+ years of data entry experience is required.
• Dental knowledge or healthcare environment experience preferred.
• High school diploma or GED is required.
• Experience with accounts receivable, payment processing, refunds, or account reconciliation preferred.

Responsibilities

• Perform initial account audits and second review audits.
• Adjust accounts receivable balances to reflect refunds.
• Verify payments with Accounting and follow up on outstanding refunds.
• Finalize refund documentation submitted to Accounting.
• Answer patient questions regarding refunds and account balances.

Skills

Data entry

Attention to detail

Verbal and written communication

Time management

Confidentiality handling

Independent work

Education

High school diploma or GED

Tools

10-key adding machine

PC keyboarding

Job description

Sonrava Health is seeking a detail-oriented Refund Specialist to review patient accounts, audit financials, and process refunds with our Accounting team. The role requires strong data entry skills, healthcare exposure, and precise handling of confidential financial information.

Responsibilities include auditing accounts, verifying payments, following up on refunds, and communicating with patients about refunds and balances.