Healthcare Receptionist – Front Desk & Admin Support (PTO)

VestraCare; Roscoe (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO for Full-Time and Part-Time

Weekly or Same-Day Pay

Health, Dental, and Vision Insurance

Life Insurance

Employee Referral Bonus Program

Retirement Saving Options

Job summary

Roscoe Rehabilitation & Nursing Center, part of The McGuire Group, is seeking a Receptionist to be the first point of contact for residents, families, visitors and staff. The role supports daily administrative operations in a friendly, organized setting.

Located in the Catskill Mountains of New York, the facility emphasizes compassionate, resident-centered care and teamwork. Competitive hourly pay and full-time benefits are offered to join a dedicated team.

Qualifications

• High School Diploma or equivalent required.
• Minimum 6 months of administrative or customer service experience required.
• Healthcare or long-term care experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional, dependable, and team-oriented approach.

Responsibilities

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed.
• Monitor facility entrances and follow building security procedures to support resident safety.
• Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms.
• Perform administrative support tasks including typing, copying, filing, and mail distribution.
• Maintain copier and office supply areas and distribute incoming faxes.
• Sort and distribute resident and facility mail.
• Maintain resident directories and mailing information.
• Prepare door tags, reports, and other clerical documents as requested.
• Assist with resident transportation and help residents enter or exit the facility when needed.
• Use the facility intercom system for announcements and staff paging.
• Attend required trainings and comply with facility policies and procedures.
• Perform additional duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Team-oriented

Detail-oriented

Education

High School Diploma or equivalent

Job description

Roscoe Rehabilitation & Nursing Center, part of The McGuire Group, is seeking a Receptionist to be the first point of contact for residents, families, visitors and staff. The role supports daily administrative operations in a friendly, organized setting.

Located in the Catskill Mountains of New York, the facility emphasizes compassionate, resident-centered care and teamwork. Competitive hourly pay and full-time benefits are offered to join a dedicated team.