Healthcare Receptionist

Serenity Healthcare; Salt Lake City (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

Join Serenity Healthcare as a receptionist in Salt Lake City, UT. This full-time role focuses on providing an exceptional patient experience through strong communication and interpersonal skills. You'll engage with patients, handle queries, and contribute to their wellbeing in a supportive environment.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• Excellent verbal and written communication
• Proven ability to multitask in a fast-paced environment
• 1+ year of full-time customer service or reception experience

Responsibilities

• Update and verify patient information upon each visit.
• Help patients feel valued by creating rapport.
• Ensure a positive patient experience by providing support and compassion.

Skills

Communication

Interpersonal Skills

Multitasking

Education

High School Diploma/GED

Job description

Are you someone who enjoys connecting with people? Then this opportunity is for you! Serenity is seeking a receptionist for our Layton, UT office to join our team and drive success within our clinic. The position is patient-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients may be triggering for some people.

Perks at Serenity

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify patient information upon each visit.
• Help patients feel valued by creating rapport, remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through various office tasks throughout the day.

Qualifications

• High School Diploma/GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service, reception, or related experience.

About Serenity

Serenity is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients, especially when other treatments have failed. Our evidence-based approach and proven results drive us to help patients reclaim their lives through innovative healthcare solutions.

Job Details

• Full-time (3 - 13 hour shifts)
• Office Hours: Monday-Friday 6 am-8 pm, Saturday 7 am-7 pm
• This position requires a successful criminal background check upon hire.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Administrative
• Industry: Mental Health Care

Referrals can double your chances of interviewing at Serenity Healthcare.

Location & Salary

Salt Lake City, UT: $45,000 - $60,000 (1 year ago)

Centerville, UT: $55,000 - $65,000 (4 months ago)