Healthcare Receptionist

Serenity Health Care; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Serenity Health Care seeks a Healthcare Receptionist in Phoenix, AZ to enhance patient experiences through excellent communication and attention to detail. The role involves managing patient information, building rapport, and ensuring support in a fast-paced environment, contributing to patient success in a leading healthcare technology organization.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• Excellent verbal and written communication skills needed.
• Proven ability to multitask in a fast-paced environment.
• 1+ year in customer service or reception needed.

Responsibilities

• Update and verify customer information upon each visit.
• Create rapport and remember patient details.
• Ensure positive patient experiences with compassion.

Skills

Communication

Multitasking

Interpersonal Skills

Education

High School Diploma/GED

Job description

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Location: Phoenix-Biltmore, AZ

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Healthcare Receptionist for our Phoenix-Desert Ridge, AZ office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Job: Full-time (3-13-hour shifts)

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients may be triggering for some people.

Benefits

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport, and remembering their names, interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Qualifications

• High School Diploma/GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.

About

Serenity is a leader in healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. We rely on evidence-based research and proven results, pushing ourselves daily to help patients take back their lives with revolutionary healthcare technology.

Learn More About Us

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients
• This position is contingent on successfully completing a criminal background check upon hire.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Mental Health Care