Healthcare Receptionist

Serenity Healthcare; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Serenity Healthcare is looking for a dedicated Healthcare Receptionist to join their Orlando office. The role is focused on providing exceptional service to patients, requiring strong communication and interpersonal skills, alongside a commitment to creating a welcoming atmosphere. With a full-time schedule and opportunities for advancement, you will play a vital role in ensuring patients feel valued and cared for.

Benefits

Career Advancement Opportunity

Medical, Vision, and Dental Insurance

Paid Time Off

10 Major Holidays Off

401k

Employee Referral Program

Qualifications

• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service or reception experience required.

Responsibilities

• Update and verify customer information upon each visit.
• Create rapport with patients, remembering their names and stories.
• Provide support and compassion to ensure positive experiences.

Skills

Communication

Interpersonal Skills

Attention to Detail

Multitasking

Education

High School Diploma or GED

Job description

1 week ago Be among the first 25 applicants

Location: Orlando, FL

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Healthcare Receptionist for our Orlando, FL office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Location: Orlando, FL

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a Healthcare Receptionist for our Orlando, FL office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our patients. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our clinic.

Job: Full-time (3-13-hour shifts)

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Career Advancement Opportunity
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program
  
  

Responsibilities

• Update and verify customer information upon each visit.
• Help patients feel valued by creating rapport, and remembering their names, their interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure a positive patient experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.
  
  

Qualifications

• High School Diploma/ GED.
• Excellent verbal and written communication, and basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.
  
  

About

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients
• This position is contingent on successfully completing a criminal background check upon hire.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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