Healthcare Quality Inspector/Investigator - 61007845, 61151352

State of South Carolina; Cayce (SC); Hybrid; USD 40,000 - 55,000; Full time

Job summary

The State of South Carolina is seeking candidates for a position in the Bureau of Nursing Homes and Complaint Management. This role involves conducting inspections and ensuring compliance with healthcare facility standards. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to travel extensively as required. A valid driver's license and relevant educational background are essential.

Benefits

Health, Dental, Vision Insurance

15 Days Annual Leave

15 Days Sick Leave

13 Paid Holidays

Paid Parental Leave

State Retirement Plan

Qualifications

• Must obtain SMQT certification.
• Must be able to accommodate travel up to 400 miles and overnight stays.
• Relevant experience in inspections or surveys is required.

Responsibilities

• Conduct inspections and investigations of healthcare facilities to ensure compliance.
• Complete reports and ensure secure filing according to HIPAA standards.
• Serve as team leader for survey teams when assigned.

Skills

Attention to detail

Excellent writing skills

Excellent oral skills

Cultural competence

Ability to work flexible hours

Education

High school diploma or equivalent

Bachelor’s degree in Healthcare Administration or related field

Tools

Microsoft Office

Job description

Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

This position is located in the Bureau of Nursing Homes and Complaint Management.

THIS POSITION WILL FILL TWO (2) POSITIONS.
NOTE: THIS POSITION REQUIRES EXTENSIVE TRAVEL AND/OR OVERNIGHT STAYS.

Responsible for conducting inspections/surveys/investigations and ensuring that the activities and services are in compliance with standards.

Conduct inspections/surveys/investigations of healthcare facilities, service providers, and/or applicant. Evaluate the activities to determine the degree to which standards are carried out effectively. Identify all conditions that do not meet standards. Advise personnel administering activities and services to develop a plan of correction to remedy deficiencies, prevent their reoccurrence, and improve overall quality control and compliance with standards. Complete written reports of deficiencies and submit all reports of findings and required documentation in a timely manner. Ensure that all files pertaining to a survey are secured in accordance with HIPAA and in adherence to federal and state laws. Meet deadlines on written correspondence, documentation, and data entry.

Abide by stringent rules regarding the completion of agency forms and practices pertaining to travel, reimbursement, training, and the use of state and/or federal resources. Serve as team leader to a survey team when requested and/or on a rotating basis. Conduct pre-survey/inspection/investigation team meetings, reviews of survey findings, entrance and exit interviews, travel arrangements, and directions to survey team when serving as team leader. Represent the team as the spokesperson or liaison for surveys when needed. Perform other duties when asked, including but not limited to: attend local and regional meetings with DPH staff and external organizations as needed; assist with training of staff; participate in hearings and trials. Participates in disaster preparedness tasks as outlined in the DPH plan during hazardous weather or state of emergency and reporting to duty and/or being on call on a 24-hour basis when a disaster event occurs.

A high school diploma and relevant program experience.

A valid driver's license.Must be able to plan and coordinate with others. Comprehend federal and state regulations and laws. Must have excellent writing and oral skills. Proficient in using Microsoft Office and applicable computer software programs. Must have exceptional attention to detail. Ability to recognize cultural diversity and incorporate cultural competence principles in all communication with internal and external customers.
Knowledgeable of all applicable regulations and policies/procedures.Must be able to accommodate roundtrip for up to four (4) hours and distances of up to 400 miles and to accommodate overnight travel 3-4 nights per week. Able to work flexible hours, including occasional weekends, holidays, and able to exceed eight (8) hours of work per day when needed. Must be able to bend, stoop, lift, and carry up to 20 pounds to a distance and/or height of up to 20 feet. Must be able tobecome SMQT (Surveyor Minimum Qualification Test) certified.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation. A bachelor’s degree in Healthcare Administration, Business Administration, Public Health Administration, Physical Science, Natural Science, or a related field.
DRIVING RECORD: If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

EEO: SCDPHis an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SCDPH does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 Days Annual (Vacation) Leave per year
• 15 Days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs
• REMOTE WORK: The option to work partially remote is available after six (6) months of employment if it applies to the position.