Healthcare Quality Data Specialist

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 29,618 - 34,811; Full time

Job summary

Behavioral Health Network, Inc. is seeking a Quality Assistant to join the Corporate Quality Assurance team in Worcester. You will collect and manage program data, generate reports, and support dashboards and analytics to improve performance and accreditation readiness.

The role emphasizes data accuracy, documentation, and collaboration with leadership across BHN. On-site work in Worcester is required, with opportunities to contribute to continuous quality improvement and compliance activities.

Qualifications

• High School Diploma or GED required.
• An Associate’s Degree in Healthcare Administration or related field preferred.
• Experience in healthcare, quality assurance, compliance, data management preferred.
• Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, or healthcare reporting systems preferred.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work on-site in Worcester.

Responsibilities

• Collect, validate, and maintain program-level quality and performance data.
• Generate routine quality, compliance, audit, and performance reports.
• Assist with developing and maintaining dashboards, scorecards, charts, and data visualizations.
• Review documentation using standardized audit tools, checklists, and quality indicators.
• Support internal compliance reviews and external reviews (CARF, MassHealth, DPH, CMS, etc.).
• Compile audit evidence and follow-up materials for quality reviews and leadership reporting.
• Track corrective-action plans and implementation status with Quality Supervisors and program leadership.
• Maintain organized departmental databases and confidential information.

Skills

Analytical skills

Organizational skills

Problem-solving

Data management

Communication skills

Teamwork

Education

High School Diploma or GED

Associate degree in Healthcare Administration

Tools

MS Office

Smartsheet

SharePoint

Job description

Behavioral Health Network, Inc. is seeking a Quality Assistant to join the Corporate Quality Assurance team in Worcester. You will collect and manage program data, generate reports, and support dashboards and analytics to improve performance and accreditation readiness.

The role emphasizes data accuracy, documentation, and collaboration with leadership across BHN. On-site work in Worcester is required, with opportunities to contribute to continuous quality improvement and compliance activities.