Healthcare Provider Field Rep — Jackson, MS (Hybrid)

Gainwell Technologies; Jackson (MS); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Flexible vacation policy

Job summary

Gainwell Technologies seeks a Provider Field Representative in Jackson, MS to analyze and resolve healthcare inquiries. You will leverage subject matter expertise, assist with responses, and contribute to knowledge sharing to ensure consistent, high-quality support.

The role requires a Bachelor's degree or 5+ years in healthcare, strong claims knowledge, and solid presentation skills. Occasional travel within the territory is expected as part of field duties.

Qualifications

• Bachelor’s degree or 5+ years healthcare experience.
• Strong knowledge of claims processing and provider relations.
• Proficiency in presentations and public speaking.
• Familiarity with federal and state healthcare regulations.
• In-depth understanding of Medicaid policies and procedures.

Responsibilities

• Analyzes inquiries through use of personal knowledge of the particular functional subject matter.
• Augments knowledge with reference materials as needed and provides response to resolve.
• May interact directly with the original requestor or elevate to a higher level when needed.
• Contributes to a shared knowledge database to facilitate response consistency and document complex resolutions.
• Monitors inquiries for a functional area, tracks progress and escalation outcomes.
• Assists less experienced staff in developing appropriate responses.

Skills

Healthcare experience

Claims processing

Provider relations

Public speaking

Regulatory knowledge

Medicaid knowledge

Education

Bachelor’s degree

Job description

Gainwell Technologies seeks a Provider Field Representative in Jackson, MS to analyze and resolve healthcare inquiries. You will leverage subject matter expertise, assist with responses, and contribute to knowledge sharing to ensure consistent, high-quality support.

The role requires a Bachelor's degree or 5+ years in healthcare, strong claims knowledge, and solid presentation skills. Occasional travel within the territory is expected as part of field duties.