Healthcare Privacy Program & Engagement Lead

Bluesight; United States; Remote; USD 110.000 - 125.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Unlimited vacation days

Generous insurance coverage

401k with company match

Fun, collaborative culture

Zusammenfassung

Bluesight is seeking a Privacy Program Optimization Manager to own the PrivacyPro customer portfolio, monitor engagement health, and drive value across accounts. You will coordinate resources, schedule recurring executive summaries, and collaborate with PrivacyPro and Success teams to maximize renewal and expansion opportunities.

The role requires hands‑on privacy program experience, with credentials like CHPC/CHC/CIPP/US or RHIA preferred.

Qualifikationen

• 5+ years in healthcare privacy, compliance, or health information management within a hospital or health system.
• Direct experience running, supporting, or auditing a healthcare privacy program and HIPAA workflows.
• Familiarity with patient privacy monitoring technology, EHR audit logs, and HIPAA/HITECH requirements.

Aufgaben

• Own engagement health across the PrivacyPro customer base and ensure each at‑risk account has an owner and plan.
• Define and maintain the PrivacyPro engagement scorecard and publish updates to CSMs and executives.
• Diagnose gaps, re‑engage customers, and deploy internal experts to return accounts to track.
• Direct traffic for the privacy Professional Services team and scope time‑boxed engagements.
• Arm CSMs with engagement context for QBRs/EBRs and flag expansion opportunities or risks.
• Develop and maintain the PrivacyPro Engagement Playbook and lead customer webinars and content.
• Represent privacy program challenges to Product and Engineering to protect renewal/expansion.

Kenntnisse

Relationship building

Data analysis

Communication

Portfolio management

Ausbildung

Bachelor's degree in health information management / related field

CHPC, CHC, CIPP/US, or RHIA credentials

Tools

Privacy monitoring technology

EHR audit logs

Jobbeschreibung

Bluesight is seeking a Privacy Program Optimization Manager to own the PrivacyPro customer portfolio, monitor engagement health, and drive value across accounts. You will coordinate resources, schedule recurring executive summaries, and collaborate with PrivacyPro and Success teams to maximize renewal and expansion opportunities.

The role requires hands‑on privacy program experience, with credentials like CHPC/CHC/CIPP/US or RHIA preferred.