Healthcare Patient Accounts Collections Specialist

SMA Healthcare; Ocala (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, & Disabi

Tuition Reimbursement

Paid Personal Leave and Paid Holidays

403b Retirement Plan

Job summary

SMA Healthcare in Ocala, FL seeks a Collection Specialist to manage patient accounts, follow up on unpaid claims, and ensure accurate billing. You will verify account information, handle inquiries, and coordinate with insurers to resolve discrepancies.

Strong communication and attention to timelines are essential. Ideal candidates will have AR/collections experience, knowledge of billing procedures, and proficiency with Word, databases, and Excel.

Qualifications

• High school diploma with collections/AR/data entry experience.
• Ability to communicate with clients about overdue payments.
• Familiarity with billing procedures and collection techniques.
• Proficiency in Word, databases and Excel.
• Knowledge of collection laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to plan, organize and carry out work.

Responsibilities

• Performs eligibility verification and authorizations, and verifies all areas of client account for correct information to ensure clean claims.
• Follows up with insurance company on unpaid or rejected claims and resolves issues and resubmits.
• Enters information daily into EMR, documenting attempts to resolve payment issues.
• Follows through with Appeals using payer-specific processes for timeliness.
• Completes Medicare Cost Report processes as directed.
• Monitors accounts, payments, and postings; resolves misapplied payments.
• Responds to patient inquiries about balances, co-pays, and write-offs.

Skills

Collection Specialist experience

Billing procedures knowledge

Client communication

Benchmarking & timelines

Laws & regulations knowledge

Interpersonal skills

MS Word/Databases/Excel

Clear reporting

Planning & organization

Education

High school diploma; experience in collections/AR/data entry

Tools

Microsoft Word

Databases

Excel

Job description

SMA Healthcare in Ocala, FL seeks a Collection Specialist to manage patient accounts, follow up on unpaid claims, and ensure accurate billing. You will verify account information, handle inquiries, and coordinate with insurers to resolve discrepancies.

Strong communication and attention to timelines are essential. Ideal candidates will have AR/collections experience, knowledge of billing procedures, and proficiency with Word, databases, and Excel.