Healthcare Operations Leader — EVS & Housekeeping

Compass Group, North America; Edison (NJ); On-site; USD 63,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Group company, is seeking an Operations Manager to oversee support services in a healthcare environment. You will coordinate frontline associates and act as liaison between administration and unit departments, ensuring top-tier service delivery.

The role requires 4 years in support services with supervisory experience, strong communication, and the ability to manage multiple priorities in a dynamic setting.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor's degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

MS Office

Communication

Multi-tasking

Leadership

Education

Bachelor's degree (preferred)

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Crothall Healthcare, a Compass Group company, is seeking an Operations Manager to oversee support services in a healthcare environment. You will coordinate frontline associates and act as liaison between administration and unit departments, ensuring top-tier service delivery.

The role requires 4 years in support services with supervisory experience, strong communication, and the ability to manage multiple priorities in a dynamic setting.