Healthcare Network Security Manager

Allied Universal; Raleigh (NC); Remote; USD 120,000 - 210,000; Full time

Benefits offered by this job

Bonus

Eight paid holidays annually

Remote-based role with travel up to 60

Job summary

Allied Universal is hiring a Healthcare Security Leader to support a nationwide healthcare client. The role focuses on building relationships with corporate security leadership across states, coordinating with branches and support functions, and ensuring high standards of patient and staff safety.

The ideal candidate has director-level experience in hospital security, regulatory compliance knowledge, and a track record of leading multi-site operations.

Qualifications

• Must have 10+ years of security experience in healthcare at director level.
• Minimum 2 years of account management experience driving customer solutions.
• Experience driving operational and financial metrics with strong financial acumen.
• Knowledge of Joint Commission, HIPAA, and workplace violence prevention in healthcare.

Responsibilities

• Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams; ensure service delivery and customer satisfaction through in-person and virtual meetings.
• Analyze, report and drive operational metrics and KPIs using BI platform; identify and mitigate security risks and maintain contract compliance.
• Manage P&L and drive financial performance; collaborate with sales, marketing, and field leadership for renewals or rebids.

Skills

Relationship management

Leadership

Client relations

Communication skills

Education

Bachelor's degree in Criminal Justice/Business or related field

Associate’s degree in Criminal Justice/Business or related field

High school diploma with 7+ years of management experience

Tools

Microsoft Office

BI tools

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a healthcare network security leader to support an enterprise-level, nationwide healthcare client. The Healthcare Security Leader will build strong relationships with a client's corporate security executives and leadership across multiple states while collaborating with branch offices and corporate support functions on key client initiatives.

The ideal candidate will need to have demonstrated experience at the director level leading security operations in a healthcare environment, with a strong understanding of hospital security protocols, patient and visitor safety, regulatory compliance (including Joint Commission), emergency response, and collaboration with clinical and administrative leadership.

Location

Remote-based position supporting a national healthcare client headquartered in Nashville, TN. Up to 60% travel monthly is required. Candidates should be located near a major airport.

Responsibilities

• Relationship Management and Client Intimacy:
  • Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
  • Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
• Time and Operational Oversight:
  • Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity
  • Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
• Financial Performance and Growth:
  • Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets
  • Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process

Qualifications (must Have)

• Must possess one or more of the following:
  • Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high-workforce environment or service industry
  • Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
  • High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
• Minimum of ten (10) years of security experience within the healthcare industry at the director level, including multi-site security operations at a large healthcare network
• Minimum of two (2) years of account management experience driving customer solutions,
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
• Healthcare Regulatory Compliance: Demonstrated knowledge of Joint Commission standards, HIPAA requirements, and workplace violence prevention and response protocols within a hospital or healthcare environment
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

Preferred Qualifications (nice To Have)

• Military veteran, law enforcement, or contract or proprietary security services experience
• IAHSS—International Association of Healthcare Security and Safety Certification
• CPP-Certified Protection Professional

Compensation & Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eligibility for our retirement plans
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.