Healthcare Navigator for Skilled Nursing Services

Ethica Health; Summerville (GA); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Ethica Health in Summerville, GA, is seeking an Admissions Coordinator to manage pre-admission and admission processes, verify room readiness, and guide families through transitions. You will work closely with centralized intake to ensure a smooth admission experience.

You will collaborate with the center’s IDT, maintain ongoing contact with families, and develop partnerships with healthcare partners to ensure timely, appropriate care for patients.

Competenze

• Bachelor’s degree in Business Administration, Social Work, Marketing or related field.
• Associate’s degree with three years of experience.
• Healthcare navigation or admissions experience preferred.
• Knowledge of Medicare, Medicaid, Private Pay and third-party reimbursement desirable.

Mansioni

• Coordinate pre-admission and admission paperwork with patient/family and intake sources.
• Verify patient room readiness prior to admission.
• Maintain contact with patient families and support transition.
• Provide frequent visits to new admissions for a positive patient experience.
• Orient patients to the center environment and processes.
• Participate in IDT to address navigation needs.
• Communicate admissions information to other departments.
• Develop outreach plans with partners to ensure appropriate care.

Conoscenze

Admissions coordination

Patient navigation

Interdisciplinary collaboration

Communication with families

Formazione

Bachelor’s degree in Business Administration, Social Work, Marketing or related field

Associate’s degree with 3 years of experience

Descrizione del lavoro

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate pre-admission and admission processes by obtaining pertinent information from patients and/or family members, referral sources, and centralized intake for admission and complete admission paperwork with family and patient.
• Verify that the patient room, etc. is ready prior to admission.
• Sustain contact and provide support to patient/families to include help in dealing with the patient’s transition.
• Provide frequent visits to new admissions to provide a consistent and well received patient experience.
• Orient the patient to the center environment.
• Participate in center’s IDT (Interdisciplinary Team) to assist in healthcare navigation needs.
• Maintain frequent contact with center’s central intake coordinator(s) within designated response times.
• Coordinate back up plans for outreach, tours and admissions processes for nights and weekends.
• Oversee development of center’s strategic outreach plans and activities.
• Develop partnerships and consistent communication flows with affiliated healthcare partners/navigators/advocates related to delivering the appropriate level of care, in the most appropriate setting and at the most appropriate time based on patient’s needs.
• Performs other duties as necessary to ensure the success of the System.

SKILLS AND ABILITIES

• Maintain up-to-date information about agencies to which referrals may be made.
• Communicate admission information to other departments.
• Complete understanding of Healthcare Navigation Statement and Support functionality.
• Complete understanding of admission packet and ability to explain to family/patient.
• Knowledge of long-term care admission requirements.
• Knowledge of advanced directives.
• Knowledge and understanding of Medicare, Medicaid, Private Pay and Third Party reimbursement.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Business Administration, Social Work, Marketing or related field
• Associate’s degree in related field with three years of experience

EEO / M/ F/ D/ V/ Drug-Free Workplace