Healthcare Member Support Specialist
Providence Health Plan Group
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Job summary
Providence Medical Foundation in California is seeking a Call Center Representative to support the Call Center Team and advocate for members within the managed care system. You will resolve inquiries across multiple channels, perform data entry, and assist with special projects and events.
The role requires at least 2 years in a customer service environment and basic experience with MS Windows, Excel, Word, and Outlook.
Qualifications
- Minimum 2 years in a customer service environment.
- Basic experience with MS Windows, Excel, Word and Outlook.
Responsibilities
- Resolve customer inquiries through multiple channels.
- Enter data to maintain computer systems.
- Coordinate of special projects and events.
Skills
Tools
Job description
Providence Medical Foundation in California is seeking a Call Center Representative to support the Call Center Team and advocate for members within the managed care system. You will resolve inquiries across multiple channels, perform data entry, and assist with special projects and events.
The role requires at least 2 years in a customer service environment and basic experience with MS Windows, Excel, Word, and Outlook.
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