HEALTHCARE -MANAGER, INTEROPERABILITY (REMOTE)

OCHIN; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

OCHIN is seeking a Manager for Interoperability to lead a team focused on enhancing data exchange between Epic and third-party vendors. The ideal candidate will have strong leadership and project management skills, a passion for healthcare, and the ability to foster team cohesion while driving operational excellence in a remote work environment.

Benefits

Competitive compensation package

Work-life balance support

Professional growth opportunities

Qualifications

• Experience managing staff and teams in healthcare settings.
• Ability to analyze and recommend solutions for operational processes.
• Strong communication and relationship-building skills.

Responsibilities

• Manage staff and their development throughout the employment lifecycle.
• Proactively analyze risk and recommend mitigation strategies.
• Ensure project deadlines are met and communicate effectively with stakeholders.

Skills

Leadership

Project Management

Team Building

Interoperability

Analytical Thinking

Education

Bachelor's degree in Healthcare or related field

Master's degree preferred

Job description

Make a difference at OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring for multiple positions to meet increasing demand. When you join OCHIN, you have the opportunity to grow your skills and contribute to our mission of good health and well-being for everyone.

At OCHIN, we value diverse perspectives and experiences, fostering a culture rooted in our core values.

Founded in Oregon in 2000, OCHIN employs over 1,200 remote professionals across 49 states. We offer a competitive compensation package and support our employees’ well-being through work-life balance and professional growth opportunities. We are curious, collaborative learners committed to living our values daily. As we expand nationally, we welcome new talent to our growing team.

Position Overview

The Manager, Interoperability, leads a team responsible for building, implementing, and supporting integrations that facilitate data exchange between Epic and third-party vendors for clinical data flow.

Essential Duties

• Manage staff across various levels through their employment lifecycle, including recruitment, training, development, rewards, recognition, and performance coaching.
• Provide coaching and support continuous learning relevant to staff roles.
• Coordinate team objectives, resources, tasks, and projects, tracking productivity and schedules against goals.
• Align team goals with OCHIN’s strategic direction and organizational objectives.
• Ensure adherence to standards, policies, procedures, and service level agreements, with clear status reporting processes.
• Proactively analyze portfolios for risks and issues, recommending mitigation strategies.
• Ensure project deadlines are met and escalate when at risk.
• Maintain and optimize team procedures, templates, and tools.
• Build strong relationships with members and staff, negotiating difficult conversations with trust and respect.
• Partner with organizational leaders to optimize work, projects, and programs.
• Participate in committee meetings to promote operational excellence.
• Safeguard intellectual property and confidentiality, including disaster recovery procedures.
• Collaborate with stakeholders for seamless implementations and stabilization for members.
• Oversee interoperability processes and functions, ensuring reliability and stability.
• Stay informed on interoperability trends and align with OCHIN’s roadmap.
• Innovate to create value and optimize workflows.
• Identify methods and solutions for growth and efficiency.
• Review ticket metrics, SLAs, and documentation to ensure quality service delivery.
• Identify opportunities for process improvements.
• Assign resources for interoperability projects.
• Collaborate with leadership and architects for standards and process alignment.
• Communicate team outcomes, best practices, and performance metrics.
• Resolve escalations as needed.
• Perform other duties as assigned.