Healthcare Loan Closer

U.S. Bank; Scottsdale (AZ); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Healthcare Loan Closer to lead the pre-closing and closing process for healthcare and practice finance loans. You will coordinate with relationship managers, counsel, and title companies to ensure compliant closings and a seamless client experience.

The role emphasizes strong client service, regulatory compliance, and real estate loan documentation expertise, with a hybrid schedule requiring in-office presence 3+ days per week.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Typically seven or more years of related experience.
• Experience closing healthcare or practice finance loans preferred.

Responsibilities

• Lead pre-closing and closing activities for healthcare and practice finance loans.
• Review loan approvals and documentation prepared by internal teams and outside counsel.
• Collect and manage required closing documentation and loan conditions.
• Coordinate with relationship managers, credit partners, and title companies to facilitate closings.
• Communicate timelines and requirements to clients; resolve issues promptly.
• Ensure compliance with regulatory standards and bank policies.

Skills

Customer service

Problem resolution

Communication skills

Organizational skills

Education

Bachelor's degree or equivalent

Tools

nCino

Salesforce

Microsoft Office

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we believe strong client relationships are built through exceptional service, expertise, and execution. As a Healthcare Loan Closer, you'll support healthcare and practice finance clients by leading the pre-closing and closing process for a variety of commercial lending transactions.

Working closely with Healthcare Relationship Managers and Practice Finance Business Development Officers, you'll help ensure a seamless client experience while coordinating complex loan closings, managing documentation, and maintaining compliance with bank and regulatory requirements.

Key Responsibilities

• Lead pre-closing and closing activities for healthcare and practice finance loans, including commercial real estate, construction, term loans, lines of credit, and investment real estate transactions
• Review loan approvals and loan documentation prepared by internal teams and outside counsel
• Collect, monitor, and manage required closing documentation and loan conditions
• Coordinate with relationship managers, business development officers, credit partners, legal counsel, attorneys, consultants, and title companies to facilitate successful closings
• Manage fee collection and escrow setup, when applicable
• Communicate proactively with clients regarding documentation requirements, timelines, and next steps
• Identify and resolve issues that arise during the due diligence and closing process
• Ensure compliance with approval requirements, regulatory standards, and bank policies
• Support client retention and relationship growth by delivering an exceptional client experience

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically seven or more years of job-related experience

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Preferred Skills & Experience

• Experience working with closing commercial loans for the healthcare industry
• Considerable knowledge of departmental and bank products and services
• Proven customer service and problem resolution skills
• Proficient computer navigation skills using a variety of software packages including nCino, Salesforce, and Microsoft Office applications
• Effective interpersonal, verbal and written communication skills
• Three or more years of previous real estate loan administration experience or real estate paralegal experience
• Experience in receiving and implementing performance feedback and coaching
• Self-motivated and results-oriented with excellent organizational skills
• Experience deepening relationships over the phone with clients

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $33.92 - 41.46

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.