Healthcare IT Services Sales Executive IV - Boston, MA
Responsibilities and qualifications for this role include managing the full sales cycle, developing customer relationships, and delivering enterprise IT solutions. This position focuses on identifying, developing, and closing opportunities with new or existing customers to drive profitable growth and strong customer experiences. It requires engaging with C-suite executives, leveraging executive presence and emotional intelligence, and coordinating with subject matter experts to align Rackspace solutions with business-unit priorities.
Key Responsibilities
- Own the full sales cycle from prospecting to closing and renewal management for Rackspace solutions.
- Develop strong relationships with executives and influencers to expand enterprise-wide strategies.
- Forecast and plan accounts on a monthly/quarterly/annual basis; lead defined sales processes.
- Cultivate new business opportunities for new and/or existing accounts; meet with qualified leads to assess needs and present proposals.
- Lead the creation of solutions proposals and manage negotiations to close deals; collaborate with Customer Success to pursue expansions and upgrades.
- Create customer advocates through exceptional service and leverage them to drive additional sales.
- Maintain accurate account information and forecasts in CRM systems to achieve quarterly goals.
Career Level Summary
- Requires specialized depth and/or breadth of expertise in own field.
- Leads others to solve complex problems and works independently with guidance only in the most complex situations.
- May provide functional leadership to teams or projects.
Critical Competencies
- Excellence: accountability, high performance, and proven results.
- Customer-driven: prioritizes customer needs and success.
- Expertise: deep understanding of customer needs and solution delivery.
- Agility: adapts quickly to changing customer expectations.
- Compassion: fosters a collaborative, trust-based environment.
Knowledge
- Advanced understanding of professional sales training and sales processes.
- Familiarity with Rackspace product portfolio, strategy, competitors, and customers.
Skills
- Analytical skills, data-driven decision making, leadership, negotiation, public speaking, presentation building, sales operations, and related capabilities.
Education
- High School Diploma or regional equivalent required.
- Bachelor's Degree required; additional relevant experience may substitute for degree at manager’s discretion.
Experience
- 8 - 11 years of experience in the field.
Travel
- Domestic/international travel required, greater than 50%.
Disclaimer
- The above information is intended to indicate the general nature and level of work performed by employees in this classification and is not a comprehensive list of duties, responsibilities, and qualifications.
Are you a Racker? Rackers thrive in fast-paced environments and are dedicated to delivering a Fanatical Experience to customers. This role includes considerations related to compensation and benefits as described in the pay transparency information provided by Rackspace.