Healthcare IT Program Manager – Digital Scheduling & Access

Cedars-Sinai; Los Angeles (CA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare organization in Los Angeles is seeking a Digital Scheduling and Access Program Manager to lead the implementation and optimization of digital scheduling tools. This role requires at least five years of project management experience, preferably in healthcare IT, and familiarity with Epic systems. The successful candidate will collaborate with diverse stakeholders, manage project timelines, and report on key performance indicators to enhance operational effectiveness. Remote options are available for some states.

Qualifications

• Five or more years of experience in project management with a track record in IT implementations.
• Experience in healthcare IT program management or clinic call centers is preferred.
• Proven execution of projects within time and budget constraints.

Responsibilities

• Oversee implementation of EIS digital scheduling tools across specialties.
• Lead the Digital Scheduling project and coordinate with stakeholders.
• Create project documentation tools and maintain timelines.
• Deliver regular updates to senior leadership regarding project progress.
• Develop KPIs to evaluate digital program effectiveness.

Skills

Project management

Stakeholder management

Data-driven decision making

Risk mitigation

Education

Bachelor’s degree in Healthcare, Management, Business or related field

Epic Certification in Cadence, MyChart, Referrals, or Ambulatory

Tools

Epic

Job description

A leading healthcare organization in Los Angeles is seeking a Digital Scheduling and Access Program Manager to lead the implementation and optimization of digital scheduling tools. This role requires at least five years of project management experience, preferably in healthcare IT, and familiarity with Epic systems. The successful candidate will collaborate with diverse stakeholders, manage project timelines, and report on key performance indicators to enhance operational effectiveness. Remote options are available for some states.