Healthcare IT & Network Systems Engineer

Jobtailor; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Jobtailor in Houston, TX is seeking a motivated IT Support Specialist to deploy and configure desktop hardware, manage OS updates, and support clinical systems in a regulated healthcare environment.

The role requires hands-on incident troubleshooting, asset management, and collaboration with vendors and stakeholders to ensure reliable IT services across patient care areas. Candidates will work under senior admins and follow standardized procedures to minimize downtime and protect PHI.

Qualifications

• Minimum of three (3) years of professional IT experience, including at least two (2) years in a healthcare or similar regulated environment.
• Associate degree or equivalent post-secondary coursework in Information Technology or related field required.
• Industry certifications such as CompTIA A+, Network+, or Security+ preferred.
• Familiarity with domain-based infrastructure (Active Directory, DNS, DHCP).
• Working knowledge of virtualization platforms (e.g., VMware, Hyper‑V).
• Basic understanding of healthcare IT systems including EMR, nurse call, telemetry, and imaging systems.
• Proficiency in IP networking concepts and equipment (firewalls, switches, WAPs, DMARC, and POTS).
• Basic experience with Avaya IP Office phone system administration.
• Awareness of HIPAA, PHI, and relevant regulatory compliance standards.
• Familiarity with Microsoft Intune for endpoint management.

Responsibilities

• Deploy and configure desktop hardware, peripheral equipment, and approved software under standardized procedures.
• Support and administer operating system updates, application patches, and service packs; perform regression testing where applicable.
• Troubleshoot and resolve Tier I/II incidents involving local Windows servers, switches, WAPs, firewalls, routers, and telecommunication systems under the guidance of senior systems administrators.
• Assist in the implementation and support of clinical systems and healthcare-specific applications in collaboration with departmental stakeholders and third-party vendors.
• Participate in the deployment, relocation, and lifecycle management of computing assets and maintain accurate asset inventory.

Skills

Desktop deployment

OS updates

App patches

Regression tests

Troubleshooting

Windows servers

Networking basics

Virtualization

Endpoint management

Healthcare IT

Avaya IP Office

HIPAA awareness

Intune management

Education

Associate degree in IT

Tools

Active Directory

DNS

DHCP

VMware

Hyper-V

Intune

Avaya IP Office

Job description

Jobtailor in Houston, TX is seeking a motivated IT Support Specialist to deploy and configure desktop hardware, manage OS updates, and support clinical systems in a regulated healthcare environment.

The role requires hands-on incident troubleshooting, asset management, and collaboration with vendors and stakeholders to ensure reliable IT services across patient care areas. Candidates will work under senior admins and follow standardized procedures to minimize downtime and protect PHI.