Healthcare Interpreter I Spanish

American Addiction Centers; Concord (NC); On-site; CAD 46,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Advocate Health is seeking a Skilled Healthcare Interpreter-Spanish to provide in-person, telephone and video interpreting in a fast-paced medical setting. You will interpret patient information, family education, appointments, and discharge instructions while maintaining accuracy and cultural sensitivity.

Strong knowledge of medical terminology, 40-hour interpreter training, and at least 1 year of healthcare interpreting experience are preferred; bilingual English/Spanish required, with

Qualifications

• Minimum of 40 hours of medical interpreter training preferred.
• High school diploma required; Bachelor’s degree preferred.
• 1-year related experience required; healthcare setting experience preferred.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting, including in-person, telephone, video interpreting and basic translation.
• Leverages technology to deliver services across modalities and troubleshoots basic software issues.
• Maintains relationships with internal customers and selects appropriate interpreter modalities to manage costs.
• Interprets information regarding patient and family healthcare needs, including education, appointments, discharge instructions and procedures.
• Act as a cultural broker to help caregivers understand patient culture in relation to healthcare.

Skills

Spanish interpretation

Medical terminology

Bilingual English/Spanish

Interpreting in healthcare

Education

High school diploma

Bachelor’s degree preferred

40-hour Medical Interpretation Training

National medical interpreter certification preferred

Job description

Department

11604 Enterprise Corporate - Language Services

Status

Full time

Benefits Eligible

Yes

Hours Per Week

32

Schedule Details / Additional Information

Tuesday, Wednesday, Saturday & Sunday from 8am-4:30pm at Atrium Health Cabarrus- Concord

Pay Range

$24.10 - $36.15

Skilled Healthcare Interpreter-Spanish; Day shift on Tuesday, Wednesday, Saturday & Sunday from 8am-4:30pm at Atrium Health Cabarrus- Concord

Education, Experience and Certifications

• Minimum of 40 hours of medical interpreter training preferred.
• High school diploma required. Bachelor’s degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient’s and family’s healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient’s culture in relationship to healthcare.
• Fully abides by the healthcare system’s professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Physical Requirements

Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate’s job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value‑based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.