Healthcare Informaticist, Revenue Cycle

Bluestone Physician Services; Minnesota; Remote; USD 74,000 - 94,000; Full time

Job summary

A leading healthcare organization seeks a Healthcare Informaticist specializing in revenue cycle workflows. The role involves optimizing electronic health record (EHR) systems and collaborating across teams to enhance clinical and revenue cycle processes. Candidates should bring extensive EHR experience, strong analytical skills, and the ability to actively engage with healthcare technology to drive meaningful change.

Benefits

Health Insurance

Dental Insurance

Vision Materials Insurance

Company paid Life Insurance

Company paid Short and Long-term Disability

Health Savings Account (with employer contribution)

Flexible Spending Account (FSA)

Retirement plan with 4% matching contributions

Eight (8) paid holidays plus two (2) floating holidays

Three weeks (15 Days) Paid Time Off (PTO)

Qualifications

• 2+ years in a healthcare environment with EHR systems.
• Experience in EHR workflow enhancement and process design.
• Template design and standardization experience.

Responsibilities

• Utilizes data to drive process and workflow change for EHR use.
• Collaborates on initiatives related to data collection and analysis.
• Acts as a resource for end-users regarding EHR systems.

Skills

Customer service skills

Change management

Collaboration

Problem-solving skills

Attention to detail

Education

Bachelor's degree in related field

Job description

Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.

Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.

Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.

Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 12th year in a row! Bluestone also achieved Top Workplace USA 2021-2024!In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.

Position Overview:

The Healthcare Informaticist, Revenue Cycle promotes the understanding, integration, and application of healthcare information technology in support of revenue cycle workflows and objectives as well as the organization’s vision and strategic goals. The Revenue Cycle Informaticist drives the optimal, efficient and effective use of clinical and revenue cycle information systems and technology as it relates to billing, posting and coding practices, compliance, end-user satisfaction, revenue cycle productivity, and measurable quality outcomes specific to revenue cycle processes. They will analyze and translate workflow, billing, posting, and coding requirements for revenue cycle processes into efficient and effective solutions in our electronic health record (EHR). The Revenue Cycle Informaticist will collaborate with members of the interprofessional revenue cycle team, broader clinical care teams, operational leaders, and other technical team members. To be successful in this role, the candidate must be collaborative, can build and maintain relationships, and take initiative to solve and/or devise collaborative solutions for complex problems.

Schedule: Full time position, day shift hours, no evenings, weekends or holidays.

Location:This remote role must be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida).

Salary:$74,000 to $94,000.Salary will be commensurate with experience.

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities:

• Utilizes data to drive process, workflow and behavior change as it relates to appropriate and efficient use of electronic health records (EHR) and other clinical and revenue cycle technology
• Documents specifications that will translate into the development of tools, reports, and systems that support organizational business needs
• Collaborates with other departments in the development and revision of initiatives and programs related to data collection, retrieval, analysis and interpretation to assist in optimizing revenue cycle outcomes, effectiveness and efficiency
• Serves as a resource to end users for information systems and technology, effectively communicating system changes, workflow process changes, downtime procedures to all stakeholders and process owners
• Acts as a key resource regarding education, support, training, policies and procedures, providing ongoing education and support for all upgrades, new releases, and enhanced functionality
• Understands how to translate workflows into processes within the EHR; Works with vendors, revenue cycle, clinical, and operational leaders to enhance integrations and user workflows
• Plans, designs, develops, validates, tests, implements, evaluates, maintains, and provides on-going troubleshooting and support of comprehensive information system components to meet needs and business requirements
• Performs quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability
• Coordinates projects across applications and develops application specific enhancements and reports in alignment with organizational priorities
• Develops and maintains project documentation and ensures centralized storage and indexing of documentation
• Works with Training team to test, train, and implement system upgrades and enhancements
• Champions standardization and promote adoption of best practices for use of EHR system in all markets
• Maintains system security ensuring patient confidentiality
• Ensures adherence to departmental policies, procedures, and best practices
• Act as a liaison between IT staff, revenue cycle staff, and operations staff regarding EHR
• Other duties that may be assigned

Qualifications:

Required Education/Certification/Experience

• 2+ years working in a health care environment directly supporting workflows with an EHR system
• Experience implementing new, large-scale and/or standardizing workflows and related requirements in complex EHR systems
• Experience with EHR workflow enhancement and process design and/or improvement
• Template design and standardization experience

Preferred Education/Certification/Experience

• EHR certification: eMDs Aprima
• Revenue cycle experience
• Bachelor's degree in related field

Knowledge/Skills/Abilities

• Advanced technology skills, including system management/configuration experience required
• Excellent customer service skills with internal and external stakeholders
• Effective change management skills
• Ability to pay attention to detail and follow through to resolve outstanding issues
• Highly organized, with ability to quickly change directions and prioritize under pressure
• Demonstrated collaboration skills and experience working in a high-functioning team environment
• Proven ability to manage and participate in multiple projects simultaneously
• Presentation, facilitation, and training skills
• Must be an organized self-starter, highly motivated, and results oriented
• Critical thinking skills and good judgment
• Resourceful and creative problem-solving skills
• Proven ability to communicate effectively with strong verbal and written skills
• Demonstrated compatibility with Bluestone’s purpose, core focus, and core values
• Demonstrated ability to read, write, speak, and understand the English language

Bluestone Benefits:

• Health Insurance
• Dental Insurance
• Vision Materials Insurance
• Company paid Life Insurance
• Company paid Short and Long-term Disability
• Health Savings Account (with employer contribution)
• Flexible Spending Account (FSA)
• Retirement plan with 4% matching contributions
• Eight (8) paid holidays for office closures plus two (2) floating holidays
• Three weeks (15 Days) Paid Time Off (PTO)
• Company sponsored cell phone, laptop and computer accessories
• Regular business hours