Healthcare Front Office Admin - PRN Infusion Center

Elevance Health; Arkansas; On-site; USD 33,000 - 46,000; Full time

Job summary

Elevance Health's Paragon Infusion Centers is seeking an Administrative Assistant (PRN) to manage patient check-in, registration and checkout at our Kansas City clinic.

The ideal candidate will have a HS diploma and at least one year of lead or supervisory experience in a health-care setting; bilingual English/Spanish is a plus. This on-site role requires 1–3 days per week with occasional coverage for sick calls and higher census days.

Qualifications

• Requires a HS diploma or equivalent and a minimum of 1 year of lead/supervisory experience in a health care environment.
• For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.

Responsibilities

• Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
• Listens and responds to patient and/or family members concerns.
• Responds to patient questions and complaints, routes issues to appropriate personnel.
• Analyzes daily administrative operations and utilization of resources.
• Assists in Medic user issues.
• Ensures proper cash controls are in place and policy and procedures are followed.

Skills

Customer service

Communication

Multitasking

Bilingual (EN/ES)

Education

HS diploma

Job description

Elevance Health's Paragon Infusion Centers is seeking an Administrative Assistant (PRN) to manage patient check-in, registration and checkout at our Kansas City clinic.

The ideal candidate will have a HS diploma and at least one year of lead or supervisory experience in a health-care setting; bilingual English/Spanish is a plus. This on-site role requires 1–3 days per week with occasional coverage for sick calls and higher census days.