Healthcare Front Desk Specialist

CommuniCare Health; Cincinnati (OH); Hybrid; USD 20,000 - 25,000; Full time

Benefits offered by this job

PTO

401(k) with employer match

Flexible Spending Accounts

Medical, Dental, Vision coverage

Life and Disability plans

Job summary

Ivy Woods Healthcare Center, a member of the CommuniCare Family of Companies, is seeking a Full Time Receptionist in Cincinnati to join our team. You will greet visitors, answer calls, take messages, and direct inquiries with professional, courteous service.

Responsibilities include administrative support, scheduling training, and ensuring quality care through adherence to policies. Requires a High School diploma or GED and prior receptionist experience, preferably in a healthcare setting.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.
• Prior work/life experiences, preferably in a healthcare setting.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Operate paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
• Perform other related activities as assigned or requested.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

Skills

Phone etiquette

Customer service

Communication skills

Education

High School diploma or GED

Tools

Paging system

Job description

Ivy Woods Healthcare Center, a member of the CommuniCare Family of Companies, is seeking a Full Time Receptionist in Cincinnati to join our team. You will greet visitors, answer calls, take messages, and direct inquiries with professional, courteous service.

Responsibilities include administrative support, scheduling training, and ensuring quality care through adherence to policies. Requires a High School diploma or GED and prior receptionist experience, preferably in a healthcare setting.