Healthcare Front Desk Security Specialist (Driver)

Allied Universal; Springdale (AR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal is seeking a Security Officer Reception Services Driver in Springdale, AR to welcome patients, visitors, and staff while maintaining a secure environment. This full-time role requires a valid driver’s license and strong customer service.

You will manage access, respond to security concerns, and coordinate with healthcare teams to ensure safety and smooth operations, with shift coverage in the afternoon hours.

Qualifications

• Valid driver’s license required.
• Customer service experience preferred.
• Ability to lift more than 20 lbs preferred.
• Comfort using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check as required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local law.

Responsibilities

• Provide customer service to patients, families, visitors, and staff, following site policies and emergency procedures.
• Staff a front desk or reception area, greet visitors, and verify access requirements professionally.
• Monitor entry activity, verify visitor credentials, maintain records, report unusual activity.
• Respond to incidents calmly and follow facility procedures, notifying leadership as needed.
• Coordinate with clinical staff and facilities personnel to support a welcoming environment.

Skills

Customer service

Access control

Communication

Incident response

Computer use

Education

High school diploma or equivalent

Tools

Tablet/computer literacy

Visitor management system

Job description

Allied Universal is seeking a Security Officer Reception Services Driver in Springdale, AR to welcome patients, visitors, and staff while maintaining a secure environment. This full-time role requires a valid driver’s license and strong customer service.

You will manage access, respond to security concerns, and coordinate with healthcare teams to ensure safety and smooth operations, with shift coverage in the afternoon hours.