Healthcare Front Desk & Patient Services Associate

Mountain Family; Basalt (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

403B retirement plan with 3% matching

7 Paid Holidays

124 PTO hours in first year

Worksite Wellness Program

Job summary

Mountain Family is hiring for a Font Desk Representative in Basalt, Colorado. This full-time role will serve as the first point of contact for patients, handling registration, scheduling, and financial explanations with a focus on friendly, professional service.

Compensation ranges from $20.00 to $22.00 per hour and includes benefits such as health, dental, and vision insurance, a 403B plan with 3% matching after 1 year, paid holidays, and generous PTO.

Qualifications

• High school diploma or equivalent; associate degree preferred
• Minimum two years' experience in a medical or financial field
• Minimum two years' experience in a customer service role

Responsibilities

• Serve as front desk and first point of contact for patients.
• Accurately collect patient information and explain financial responsibilities.
• Provide excellent customer service and assist patients with scheduling and registration.

Skills

Customer service experience

Medical/financial field experience

Education

High school diploma or equivalent

Associate degree preferred

Job description

Mountain Family is hiring for a Font Desk Representative in Basalt, Colorado. This full-time role will serve as the first point of contact for patients, handling registration, scheduling, and financial explanations with a focus on friendly, professional service.

Compensation ranges from $20.00 to $22.00 per hour and includes benefits such as health, dental, and vision insurance, a 403B plan with 3% matching after 1 year, paid holidays, and generous PTO.