Healthcare Facilities Technician: Maintenance & Clinical Support

AVB; Portage (MI); On-site; USD 34,000 - 39,000; Full time

Job summary

AVB in Portage, MI is seeking a Healthcare Construction Technician to maintain safe, patient-ready healthcare environments and balance hands-on work with customer-facing duties. You will interact with physicians, nurses, and clinical staff to address facility needs with professionalism and urgency.

This role also involves coordinating with vendors, tracking service requests, and ensuring compliance with safety and infection-control standards while supporting patient care operations.

Qualifications

• Strong customer service mindset with the ability to communicate effectively with medical professionals.
• Exceptional organizational skills and attention to detail.
• Comfortable balancing physical, hands-on work with administrative and coordination tasks.
• Ability to adapt to changing priorities and varied daily assignments.
• Basic mechanical, building systems, or maintenance experience.
• Ability to work independently while collaborating closely with clinical and facilities teams.
• This position requires driving to jobsites and other business locations. Candidates must possess a valid driver's license and meet AVB's commercial automobile insurance eligibility requirements.

Responsibilities

• Serve as a primary point of contact for doctors, nurses, and clinical staff regarding facility or space-related issues.
• Communicate clearly and professionally in a fast-paced healthcare environment where responsiveness is critical.
• Prioritize requests based on clinical impact and patient care needs.
• Provide timely updates and follow-through to ensure user satisfaction.
• Perform routine and corrective maintenance tasks within clinical and non-clinical areas.
• Assist with room turnovers, setup, and breakdown to support patient care operations.
• Perform light construction, installation, or repair work (e.g., fixtures, furnishings, wall systems, basic finishes).
• Support preventative maintenance activities to ensure equipment and spaces remain compliant and functional.
• Coordinate with outside vendors, subcontractors, and internal departments as needed.
• Track work orders, service requests, and completed tasks with a high degree of accuracy.
• Maintain detailed documentation to support compliance, audits, and service history.
• Ensure all work aligns with healthcare safety, infection control, and regulatory standards.
• Follow healthcare-specific safety protocols, including infection control and patient privacy guidelines.
• Maintain a clean, organized, and hazard-free work environment.
• Identify and elevate compliance, safety or operational concerns promptly.

Skills

Customer service mindset

Organizational skills

Hands-on maintenance

Ability to multitask

Valid driver's license

Independent work ethic

Job description

AVB in Portage, MI is seeking a Healthcare Construction Technician to maintain safe, patient-ready healthcare environments and balance hands-on work with customer-facing duties. You will interact with physicians, nurses, and clinical staff to address facility needs with professionalism and urgency.

This role also involves coordinating with vendors, tracking service requests, and ensuring compliance with safety and infection-control standards while supporting patient care operations.