Healthcare Equipment Concierge – Patient-Ready Tech Support

Agiliti Health, Inc; Beloit (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Disability plans

FSAs

HSAs

Life Insurance

Paid Time Off

401K with employer match

Employee Discounts

Tuition Reimbursement

Daily Pay

Employee Assistance Program

Wellness programs

Job summary

Agiliti Health, Inc. is seeking a Hospital Service Technician I to manage equipment within Beloit Memorial Hospital and other locations. You will ensure patient-ready delivery, communication with clinical teams, and adherence to quality metrics while supporting a 24/7 service environment.

The role requires a high school diploma, basic computer skills, and the ability to lift up to 75 pounds. Flexibility for shifts including evenings, weekends, and holidays is essential.

Qualifications

• High school diploma or equivalent.
• Customer service experience required and prior work experience in hospital setting preferred.
• Basic computer skills.
• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours to support a 24/7 schedule.
• Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
• Frequent bending, stooping, twisting, climbing, crouching/squatting, kneeling/crawling, sitting, and standing for long periods.

Responsibilities

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on equipment features and functionality.
• Provides quality service, performs to quality standards, and meets customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient-ready use following all protocols.

Skills

Customer service

Basic computer skills

Flexible hours

Education

High school diploma or equivalent

Job description

Agiliti Health, Inc. is seeking a Hospital Service Technician I to manage equipment within Beloit Memorial Hospital and other locations. You will ensure patient-ready delivery, communication with clinical teams, and adherence to quality metrics while supporting a 24/7 service environment.

The role requires a high school diploma, basic computer skills, and the ability to lift up to 75 pounds. Flexibility for shifts including evenings, weekends, and holidays is essential.