Healthcare (ECSA) Epic Certified System Administrator - Lead Technical Business Solutions Analy[...]

Mercy; Chesterfield (MO); Remote; USD 65,000 - 100,000; Full time

Job summary

Join a forward-thinking healthcare organization as an Epic Certified System Administrator. This role involves formulating business objectives, conducting functional analyses, and managing relationships between teams to deliver exceptional infrastructure services. You'll have the opportunity to pioneer new models of care, transforming the healthcare experience with advanced technology. With a supportive community behind you, you'll be empowered to make a real difference in the lives of others while enjoying comprehensive benefits from day one. If you have a passion for compassionate care and a collaborative spirit, this is the perfect opportunity for you to thrive.

Benefits

Comprehensive health coverage

Vision and dental coverage

PTO

Tuition reimbursement

Employer-matched retirement funds

Qualifications

• 8+ years of relevant technical or business experience required.
• Bachelor's degree or equivalent work experience is necessary.
• Deep understanding of information systems and business processes.

Responsibilities

• Define business scope and infrastructure requirements through research.
• Manage relationships with infrastructure teams and internal customers.
• Conduct functional analysis and application module configuration.

Skills

Project Management

Requirements Management

Communication Skills

Process Design

Vendor Relationship Skills

Education

Bachelor's degree in related field

Tools

Software Development Life Cycle

Diagramming Tools

Job description

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview: Epic Certified System Administrator - Lead Technical Business Solutions Analyst

Position can be remote (Work from Home)

*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.

Primary Function

1. Formulates and defines business scope and objectives as well as infrastructure requirements through research and fact-finding combined with an understanding of business and industry requirements.
2. Performs functional analysis, requirements definition, and application module configuration and testing.
3. Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables.
4. Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions.
5. Responsible for the identification of and resolution of gaps in the business processes. Involved in security/authorization setup, user documentation, data interface design, data migration, and reconciliation.
6. May be involved in the installation and tuning of modification, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality.
7. Functions as a primary liaison between Infrastructure teams and internal and external customer teams requiring infrastructure services.
8. Manages and cultivates the infrastructure teams relationships with internal customers and project teams.
9. Marshalls appropriate resources to deliver infrastructure services in support of project deliverables.
10. Production Support monitoring, troubleshooting, configuring, enhancing, and providing advanced customer support.
11. Deployment/Implementation planning and executing the implementation of new applications or system integration and testing.
12. Design, research, recommend, and design new technologies, new configurations, and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment.

Qualifications:

• Experience: Eight (8) years of relevant technical or business work experience.
• Required Education: Bachelor's degree in related field, specialized training, or equivalent work experience.
• Other:
• Deep understanding of information systems, business processes, the key drivers and measures of success for the relevant business.
• Deep knowledge of requirements management, diagramming, use case development.
• Deep knowledge in process design, reengineering, and requirements documentation methodologies.
• Experience in the design and production of quality deliverables; solid understanding of Software Development Life Cycle.
• Strong vendor relationship skills; skilled in Project Management, has the ability to manage small to intermediate projects; strong communication skills, both verbal and written.
• General understanding of a variety of operating systems; ability to work in a complex technical environment.

We Offer Great Benefits:

Day-one comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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