Healthcare Device Technician - Springfield VA

Arcwood Environmental; Richmond (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Arcwood Environmental, LLC is seeking a Healthcare Device Technician to manage a Product Collection Program on customer sites. A personal vehicle is required for transport between locations, and mileage is reimbursed.

Responsibilities include health and safety adherence, inspections, data collection, reporting, and billing support. Requirements include a high-school diploma, valid driver's license, and the ability to travel between sites.

Qualifications

• High-school diploma or equivalent required.
• Prior customer service experience preferred.
• Valid driver's license and reliable transportation to drive between sites.

Responsibilities

• Prioritize health and safety by following policies and safe practices at all times.
• Provide inspection services to clients, including bin inspections and data collection via a mobile app.
• Prepare weekly activity reports and work with clients to improve program efficiency.
• Assist with billing and cost tracking as needed.
• Maintain supplies and credentials to perform inspections at client locations.
• Complete training provided by Arcwood.
• Respond to customer needs during off-hours and help the team as needed.

Skills

Safety compliance

Data collection

Customer service

Reporting

Education

High-school diploma

Tools

Mobile app data entry

Inspection equipment

Job description

Essential Functions & Responsibilities

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Provides inspection services to clients, including collection bin inspections, data collection via mobile app, packaging of full containers for shipment and conducting other various facility inspections as required
• Prepares weekly submission of reports via mobile app detailing activities and works with the client to achieve program efficiencies
• Completes project billing and cost tracking operations as needed
• Maintains inventory of supplies to conduct inspections
• Receives and maintains credentials to provide service at the client locations
• Completes all necessary training as provided by Arcwood
• Responds as needed to provide assistance to customers during off hours
• Takes on additional duties as assigned to support the team and organization

Essential Functions & Responsibilities

Healthcare Device Technician

As a Healthcare Device Technician you will be responsible for managing a Product Collection Program on a customer site as part of the recycling program. A personal vehicle will be required to provide transportation between customer sites, mileage is reimbursed.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Provides inspection services to clients, including collection bin inspections, data collection via mobile app, packaging of full containers for shipment and conducting other various facility inspections as required
• Prepares weekly submission of reports via mobile app detailing activities and works with the client to achieve program efficiencies
• Completes project billing and cost tracking operations as needed
• Maintains inventory of supplies to conduct inspections
• Receives and maintains credentials to provide service at the client locations
• Completes all necessary training as provided by Arcwood
• Responds as needed to provide assistance to customers during off hours
• Takes on additional duties as assigned to support the team and organization

Education

• High-school diploma or equivalent (required)

Experience

• Previous work experience (required); within a customer service setting (preferred)
• Valid Driver's License and reliable transportation to drive between customer sites (required)

About Arcwood

Every advancement—from the products we use to the medicines and technologies we depend on—creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better – advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together – with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values – lead with safety, solving problems creatively, and owning our work together – the result is clear: we deliver exceptional value for our customers.

Benefits, Compensation & Workforce Diversity

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you’ll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share.

Arcwood is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to disability or protected veteran status, in accordance with applicable federal laws.

A post-offer drug screen and background check will be required.