Healthcare Data Analyst – Service & Operations Analytics

Vanna Health

United States

On-site

USD 120,000 - 140,000

Full time

3 days ago

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Job summary

Vanna Health is hiring a Data Analyst – Service & Operations Analytics to empower clinical, operational, and business leaders with actionable insights from internal service and operational data, including Vanna Connect. You will analyze payer claims data, identify performance variations, and translate findings into practical improvements for internal teams.

The role focuses on service and operations analytics, reporting, and self-service data access, collaborating with Operations, Clinical, and

Qualifications

3–5 years of healthcare analytics experience with medical or behavioral health claims data.
Experience working with claims, eligibility, membership, provider or operational data for reporting and analysis.
Ability to validate data, reconcile results and investigate missing or unexpected data.
Strong querying skills to join, validate and analyze large datasets in healthcare.

Responsibilities

Analyze member journeys across attribution, outreach, engagement, and service delivery.
Monitor engagement, timeliness, caseload, care-team activity and service delivery.
Compare performance across sites, markets, populations, and programs.
Identify trends, outliers and potential drivers of performance.
Translate findings into practical recommendations for Operations and Clinical teams.
Own recurring operational reporting and develop self-service access to data.