Healthcare Customer Service Representative

Integrated Dermatology; Boca Raton (FL); Remote; USD 35,000 - 45,000; Full time

Job summary

A dermatology healthcare provider is seeking a Healthcare Customer Service Representative to work remotely from Boca Raton, FL. The role involves answering inbound calls, managing payments, and providing claim status to patients. Candidates must have excellent communication skills and experience in the healthcare industry. The position offers full-time hours and various benefits, including medical and dental coverage.

Benefits

Medical benefits

Dental benefits

Vision benefits

Holidays

PTO

Qualifications

• Customer service experience within the healthcare industry is required.
• Must know how to interpret and explain EOBs.

Responsibilities

• Answer 40-50 inbound calls per day.
• Take payments.
• Update demographics.
• Provide claim status.
• Explain copays/deductibles.

Skills

Excellent written communication skills

Polite phone etiquette

Problem solving skills

Proficient in Microsoft Excel

Keen attention to detail

Ability to simultaneously use multiple programs

Healthcare experience

Education

High school diploma or equivalent

Job description

Healthcare Customer Service Representative

Job ID: 45491

Job Type: Full Time

Category: Customer Service

Posted: 2025-10-03

Location: Remote in Boca Raton, FL, United States

Job Views: 464

USD Negotiable

Overview

Healthcare Customer Service Representative from the Company Integrated Dermatology. This role is located remotely in Boca Raton, FL, United States, and is open to candidates with a Bachelor Degree.

Responsibilities

• Answer 40-50 inbound calls per day.
• Take payments.
• Update demographics
• Provide claim status.
• Explain copays/deductibles.

Qualifications

• Must know how to interpret and explain EOBs
• Excellent written communication skills
• Polite phone etiquette
• Problem solving skills
• Proficient in Microsoft Excel (Microsoft Office Suite)
• Self-Managed
• Keen attention to detail
• Healthcare experience
• Ability to simultaneously use multiple programs

Education and Experience

• Experience: Customer Service experience within the healthcare industry (Required)
• Education: High school diploma or equivalent is required
• Ability to interpret/explain an EOB

Additional Information

• Job Type: Full-time - Monday through Friday, 9am - 5:30pm
• Location: Remote

We offer medical, dental, and vision benefits as well as holidays and PTO!

Integrated Dermatology and its entities provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Remote in Boca Raton jobs

Closed Date: 2025-11-02

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