Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 6/5/25

Carenet Health; San Antonio (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company is seeking a Healthcare Customer Service Rep to provide exceptional support to patients and healthcare providers. In this remote role, you'll make outbound calls, assist with appointments, and handle insurance inquiries. If you're passionate about healthcare and possess strong communication skills, this position offers a chance to make a positive impact in people's lives while enjoying competitive compensation and comprehensive benefits.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Flexible Spending Accounts

Wellness Programs

Career Development Opportunities

Qualifications

• Computer proficiency, including data entry and navigation.
• Ability to provide two monitors of at least 22 inches.

Responsibilities

• Make outbound calls to patients, members, and customers.
• Assist with benefits and insurance information.
• Conduct surveys via outbound calls.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Tools

Outlook

Word

Job description

Healthcare Customer Service Rep | $15.00 per hour | Starts 6/5/25

Join us to apply for the Healthcare Customer Service Rep | $15.00 per hour | Starts 6/5/25 role at Carenet Health.

Overview

At Carenet, we foster collaboration, creativity, and innovation. We empower our team members through trust, opportunity, and accountability. If you're passionate about healthcare, empathetic, patient-focused, and enjoy interacting with patients, providers, and pharmacies, this remote position might be for you.

Responsibilities

• Make outbound calls to patients, members, and customers.
• Schedule appointments for health screenings or assess high-risk cases.
• Assist with benefits and insurance information.
• Conduct surveys via outbound calls.
• Make a positive difference in people's lives.

Working from Home Tips

• Maintain a safe and organized workspace.
• Ensure privacy and security of patient information.
• Communicate effectively and focus on quality.
• Prepare mentally and use available resources.

Qualifications

• High School Diploma or GED.
• Computer proficiency, including data entry and navigation.
• Experience with Outlook and Word.
• Excellent customer service and communication skills.
• Ability to provide two monitors of at least 22 inches.

Compensation & Benefits

The hourly wage is $15.00. We also offer health, dental, and vision insurance, a 401(k) plan with company match, paid time off, flexible spending accounts, wellness programs, and career development opportunities.

Additional Information

Applicants may need to complete assessments independently. Carenet Health is an Equal Opportunity Employer and values diversity. Please apply directly through our official career portal; resumes from external staffing agencies are not accepted.