Healthcare Credentialing QA Specialist

Caliber Healthcare Solutions; Irving (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation from day one

Growth opportunities in a fast-paced,?

Collaborative team culture

Job summary

Caliber Healthcare Solutions is seeking a Quality Assurance Specialist in Irving, TX to act as the trusted connection between healthcare providers, clients, and internal teams. Ensure credentials, documentation, and clearances are complete so providers focus on patient care.

You’ll manage end-to-end credentialing, communicate proactively by phone and email, and maintain meticulous records while balancing multiple priorities with urgency and precision.

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• 2+ years of administrative, credentialing, or healthcare staffing experience (preferred).
• Exceptional communication skills—comfortable talking with physicians, executives, and staff at all levels.
• Highly organized and detail-oriented, with the ability to manage multiple deadlines with care.
• Service-driven mindset: you build trust, provide reassurance, and anticipate needs.
• Self-motivated and proactive—someone who follows through and finds solutions.
• Flexible and resourceful, able to adapt in a fast-paced, ever-changing environment.
• Comfortable working outside of standard hours if urgent needs arise.

Responsibilities

• Serve as a relationship builder and trusted resource for providers, clients, and colleagues nationwide.
• Manage the credentialing process end-to-end: applications, verifications, privileging, compliance checks, and documentation.
• Communicate frequently and proactively by phone and email to keep providers and clients updated.
• Review provider documentation, licenses, certifications, background checks, and testing to ensure accuracy and compliance.
• Coordinate screenings such as drug testing and background checks to ensure timely starts.
• Maintain detailed, accurate records while juggling multiple priorities with urgency and precision.
• Partner closely with sales and leadership to resolve issues quickly and collaboratively.
• Represent Caliber with professionalism, warmth, and a customer-first mindset at every touchpoint.

Skills

Communication skills

Detail-oriented

Organized

Relationship building

Multitasking

Proactive

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Caliber Healthcare Solutions is seeking a Quality Assurance Specialist in Irving, TX to act as the trusted connection between healthcare providers, clients, and internal teams. Ensure credentials, documentation, and clearances are complete so providers focus on patient care.

You’ll manage end-to-end credentialing, communicate proactively by phone and email, and maintain meticulous records while balancing multiple priorities with urgency and precision.