Healthcare Center Operations & Billing Manager

COMMUNITY HEALTH OF SOUTH FLORIDA INC; Miami (FL); On-site; USD 33,000 - 44,000; Full time

Job summary

COMMUNITY HEALTH OF SOUTH FLORIDA INC is seeking an Office Manager in Miami, FL to provide executive oversight of center operations, billing, patient advocacy, and staff coordination. The role partners with clinical teams to ensure efficient patient flow and manages time sheets, PTO, and facilities.

The position requires a BA/BS in a business-related field or Health Services Administration, at least five years of healthcare supervision experience, and EHR proficiency.

Qualifications

• BA or BS in business related field or Health Services Administration preferred.
• Five years of supervisor experience in a healthcare setting.
• Knowledge of healthcare operations and billing.
• Electronic Health Record experience required.

Responsibilities

• Ensure efficient functioning of the center on a daily basis.
• Complete/review and analyze statistical data to ensure proper functioning of the center.
• Allocates personnel to cover staff shortages/breaks.
• Responsible for opening/closing of the health center.
• Monitor and assist with patient scheduling/rescheduling.
• Monitor and assist in efficiently expediting patient flow.
• Adhere to productivity and wait time goals per Corporate Strategic Plan.
• Ensure licenses and communications posted are up to date with regulations.
• Ensure staff follow CHI policies and procedures.
• Provide cash management oversight for the health center.
• Verify daily petty cash content.
• Oversee daily financial closing and postings by staff.
• Perform voids, corrections on payments, and refunds.
• Onboard new employees.
• Collaborate with internal/external partners.
• Plan, supervise and coordinate center staff work.
• Answer staff inquiries about center operations.
• Perform registrations and billing audits for PFSS compliance.
• Coordinate with Education and HR to update competencies.
• Manage staff timesheets and PTO requests.
• Ensure proper customer service etiquette.
• Act as CHI representative for patient advocacy.

Skills

Management

Microsoft Office

Oral and written communication

Organization

Education

BA/BS in business or health services administration

5 years of supervisor experience in healthcare

Tools

Electronic Health Record (EHR) systems

Job description

COMMUNITY HEALTH OF SOUTH FLORIDA INC is seeking an Office Manager in Miami, FL to provide executive oversight of center operations, billing, patient advocacy, and staff coordination. The role partners with clinical teams to ensure efficient patient flow and manages time sheets, PTO, and facilities.

The position requires a BA/BS in a business-related field or Health Services Administration, at least five years of healthcare supervision experience, and EHR proficiency.